Bachelor of Science Registered Nurse with extensive practice in healthcare and patient services, including pharmaceutical industry experience. Strong communication skills to educate, motivate and empower patients to overcome barriers and facilitate optimum patient outcomes. Highly organized, detail-focused and self motivated, with the ability to function independently and collaboratively within a multidisciplinary team to accomplish goals. Demonstrates excellent leadership and management skills.
Skills
Pharma product support
Virtual & telephonic injection training
Multidisciplinary team collaboration
Committed to excellent service
Health literacy evaluation
Clinical practice and judgment
Individualized patient education
Mentoring and precepting proficiency
Time and organizational management
Policy and procedure adherence
Leadership experience
Self motivated
Education
University of California - San DiegoLa Jolla, CAExpected in – –:Clinical Trials Design And Management Certificate - GPA:
Texas Tech UniversityLubbock, TXExpected in 08/2015 – –Bachelor of Science:Nursing - GPA:
Graduated Summa Cum Laude
Tarrant County College DistrictFort Worth, TXExpected in 12/2011 – –Associate of Applied Science:Nursing - GPA:
Dean's List Recognition
Work History
IQVIA/AbbVie - Immunology Nurse Ambassador City, STATE, 04/2020 - Current
Provide patient support for three different targeted immune modulator medications and education on their unique mechanisms of action
Provide individualized, disease state education on eight different indications
Deliver telephonic and virtual injection training for two medications, using both pen and syringe devices
Coordinate and facilitate connection between patients and program approved digital and paper resources
Provide medication access information, including individual insurance coverage, savings programs, assistance programs and reimbursement options
Utilization of motivational interviewing to educate, motivate and empower patients to maintain treatment compliance
Provide case management and adherence support, including refill reminders for physician prescribed medication schedule and follow-up HCP appointments
Recently promoted to dual role of Nurse Ambassador and pilot program Nurse Advocate
Consistently overachieve on key point indicators related to job performance
Provide telephonic and face to face education to patients regarding HCV disease-state and prescribed medication, using approved, patient-based resources
Utilize motivational interviewing to motivate and empower patients to pursue positive behavioral change to improve treatment compliance and outcomes
Assist patients in developing communication skills to engage in meaningful and productive patient-HCP conversations
As DST, train team members, best practice development and facilitation, and national meeting pull-through
Continuously building relationships within the company, striving to meet needs, exceeding expectations and overcoming challenges
Texas Health Resources - Cardiac Rehabilitation Registered Nurse City, STATE, 07/2018 - 02/2019
Performed one-on-one new patient intake assessments. Obtained extensive medical history, medication reconciliation and psychological health evaluation
Collaborated with exercise physiologists and dietitian to create patient-centered, individualized plan of care
Educated patients about their specific medical conditions utilizing approved evidence-based resources
Motivated and empowered patients to implement healthy lifestyle choices and demonstrate treatment compliance
Monitored patients during exercise sessions. Evaluated and modified exercise plan based on individual performance
Texas Health Resources - Level IV Certified Cardiac Charge Nurse City, STATE, 02/2012 - 02/2019
Collaborated with patients and their families, physicians, social workers and leadership to advocate for and promote best patient outcomes
Certified Versant Residency Program Preceptor to orient and train new nurses, conduct competency check-offs, weekly evaluations and bi-weekly debriefing meetings
Designated Unit Preceptor to orient new hires and train those new to Charge Nurse position
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