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ihop assistant manager resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Executive Summary

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Core Qualifications
  • Staff development
  • Supervision and training
  • Sound judgment
  • Complex problem solving
  • Calm under pressure
  • Staff retention
  • Administrative skills
  • Community outreach
    Professional Experience
    2010 to Current
    IHOP Assistant Manager ACG Texas/IHOP City, STATE,

    Currently responsible for a team of 65 professionals. I have worked for IHOP for seven years. My experience as a server made me uniquely qualified for the title that I have today. I have a passion to serve, and to ensure that all guests leave happy.


    I am serv-safe certified, and am also certified as a food safety manager. I adhere to all standard operating procedures, and ensure that all safety guidelines are followed.


    I am a very happy individual, that enjoys having a good time while I work. I also take my position in the food service industry very seriously, and always put my guests safety first. I provide genuine hospitality to our guests which ensures customer loyalty to the IHOP brand.

    05/2006 to 2010
    IHOP Server/Lead Server/Manager on Duty ACG Texas/IHOP City, STATE,

    Responsible for serving IHOP guests, up-selling. Team building,

    02/2005 to 05/2006
    Office Manager - Pro Services Termite and Pest Control Pro Services Termite And Pest City, STATE,

    Scheduled the routes of four full time pest control technicians. Managed the office staff consisting of 14 team members. Completed all administrative duties for the office, including route data, recruiting and hiring for new staff, performance appraisals, compensation.


    Surpassed revenue goals in four consecutive quarters.

    2000 to 01/2002
    Assistant Manager - Garden Botanika Garden Botanika City, STATE,

    Managed team of 22 professionals. Directed strategic initiatives to achieve our sales goals.

    Education
    Expected in 1987
    Associate of Arts: Network Communications
    Electronic Data Systems - Dallas, Texas
    GPA:

    Completed a 3 year technical development program with Electronic Data Systems in Dallas, Texas.

    Affiliations

    Leadership Development Program- Austin Community College ; Fall 2012

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    Resume Overview

    School Attended

    • Electronic Data Systems

    Job Titles Held:

    • IHOP Assistant Manager
    • IHOP Server/Lead Server/Manager on Duty
    • Office Manager - Pro Services Termite and Pest Control
    • Assistant Manager - Garden Botanika

    Degrees

    • Associate of Arts

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