Ice Cream Server Resume Example Carter And Steven's Farm Store

ICE CREAM SERVER

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Professional Summary

Motivated Food Service Worker with experience in taking orders as well as delivering food to tables in a fast paced environment taking and delivering to a few hundred customers per day. Bringing 3 years of customer service experience, from seating people to fit their needs and handling complaints if a mistake has been made. I like to keep my work space clean and organized as well as keeping the environment clean for customers.

Skills

Cleaning and Organization
Menu Memorization
Cash Register Operation
Stocking and replenishing

Serving
Creative problem solving
Maintaining Store Appearance
Adobe software experience

Work History

Ice Cream Server, 07/2018 to Current
Carter And Steven's Farm Store – Barre, MA

Processed sales transactions, including cash, debit and credit.
Greeted customers and provided details on menu items, including seasonal flavors, new ice cream, allergens and holiday specials.
Helped patrons decide which flavor to choose, supporting dietary restrictions and personal preferences with ease.
Greeted incoming customers and provided friendly customer service.
Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
Carried out cash and card transactions with accuracy.
Kept work area tidy and sanitary, promptly addressing spills and other messes.
Monitored amounts of all ice cream flavors and replaced when depleted.
Offered samples of new ice cream flavors to customers.
Operated cash register, taking payments and issuing receipts.
Served customers of all ages with speed and efficiency, keeping team running smoothly.
Carefully scooped ice cream into cones and dishes, focusing on proportions and presentation.
Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
Relayed orders to ice cream dispensing area, communicating any special requests or dietary accommodations.
Maintained menu knowledge to provide recommendations and answers to customers' questions.
Maintained cleanliness and organization in all areas of establishment.

Restaurant Food Server, 07/2018 to Current
Stone Cow Brewery – Barre, MA

Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Checked identification to enforce age regulations for alcoholic beverages.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
Delivered food items to tables ensuring each restaurant patron received correct order.
Greeted incoming guests and managed accurate seating based on customer desires and server loads.

Table Busser, 01/2019 to 03/2019
Wachusett Mountain Ski Area – Princeton, MA

Removed debris and trash from dining area to keep rooms clean and fresh for guests.
Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.

Hostess, 11/2018 to 01/2019
Wachusett Mountain Ski Area – Princeton, MA

Supported servers, food runners and bussers with keeping dining area ready for every guest.
Recorded available tables after seating each party using Seating Chart.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Informed servers of newly seated parties for speedy service.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.

Education

High School Diploma: 05/2020
Montachusett Regional Vocational Technical School - Fitchburg, MA

Awarded English Student Achievement
Awarded Most Improved Graphic Student
Graduated with 3.3 GPA
Member of National Honor Society

Bachelor of Arts: Graphic Design, Expected in 05/2024
Plymouth State University - Plymouth, NH

Received Dean's Scholarship
Dean's List Fall Semester 2020

Resume Overview

Companies Worked For:

Carter And Steven's Farm Store
Stone Cow Brewery
Wachusett Mountain Ski Area

School Attended

Montachusett Regional Vocational Technical School
Plymouth State University

Job Titles Held:

Ice Cream Server
Restaurant Food Server
Table Busser
Hostess

Degrees

High School Diploma : 05/2020
Bachelor of Arts : Graphic Design , Expected in 05/2024

Ice Cream Server Resume Example

Resume Score: 80%

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