Ice Cream Server Resume Example
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ICE CREAM SERVER
- http://ejwilbur.plymouthcreate.net/blog/
Professional Summary
Motivated Food Service Worker with experience in taking orders as well as delivering food to tables in a fast paced environment taking and delivering to a few hundred customers per day. Bringing 3 years of customer service experience, from seating people to fit their needs and handling complaints if a mistake has been made. I like to keep my work space clean and organized as well as keeping the environment clean for customers.
Skills
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Work History
Ice Cream Server, 07/2018 to Current
Nemacolin Woodlands Resort – Mcmurray , PA
Nemacolin Woodlands Resort – Mcmurray , PA
- Processed sales transactions, including cash, debit and credit.
- Greeted customers and provided details on menu items, including seasonal flavors, new ice cream, allergens and holiday specials.
- Helped patrons decide which flavor to choose, supporting dietary restrictions and personal preferences with ease.
- Greeted incoming customers and provided friendly customer service.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Carried out cash and card transactions with accuracy.
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Monitored amounts of all ice cream flavors and replaced when depleted.
- Offered samples of new ice cream flavors to customers.
- Operated cash register, taking payments and issuing receipts.
- Served customers of all ages with speed and efficiency, keeping team running smoothly.
- Carefully scooped ice cream into cones and dishes, focusing on proportions and presentation.
- Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
- Relayed orders to ice cream dispensing area, communicating any special requests or dietary accommodations.
- Maintained menu knowledge to provide recommendations and answers to customers' questions.
- Maintained cleanliness and organization in all areas of establishment.
Restaurant Food Server, 07/2018 to Current
Newport Hospitality Group – Prince Frederick , MD
Newport Hospitality Group – Prince Frederick , MD
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Checked identification to enforce age regulations for alcoholic beverages.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Greeted and maintained relationships with regular customers.
- Delivered food items to tables ensuring each restaurant patron received correct order.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Table Busser, 01/2019 to 03/2019
Shepherd Of The Valley – Boardman , OH
Shepherd Of The Valley – Boardman , OH
- Removed debris and trash from dining area to keep rooms clean and fresh for guests.
- Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
Hostess, 11/2018 to 01/2019
Wachusett Mountain Ski Area – City , STATE
Wachusett Mountain Ski Area – City , STATE
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Recorded available tables after seating each party using Seating Chart.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Informed servers of newly seated parties for speedy service.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Education
High School Diploma: 05/2020
Montachusett Regional Vocational Technical School - City, State
Montachusett Regional Vocational Technical School - City, State
- Awarded English Student Achievement
- Awarded Most Improved Graphic Student
- Graduated with 3.3 GPA
- Member of National Honor Society
Bachelor of Arts: Graphic Design, Expected in 05/2024
Plymouth State University - City, State
Plymouth State University - City, State
- Received Dean's Scholarship
- Dean's List Fall Semester 2020
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Resume Overview
School Attended
- Montachusett Regional Vocational Technical School
- Plymouth State University
Job Titles Held:
- Ice Cream Server
- Restaurant Food Server
- Table Busser
- Hostess
Degrees
- High School Diploma : 05/2020
Bachelor of Arts : Graphic Design , Expected in 05/2024
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