Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Energetic and reliable worker dedicated to providing people with a pleasant experience at every encounter. Skilled in maintaining focus in the workplace along with encouraging teamwork and efficiency.

  • Cleaning and Organization
  • Menu Memorization
  • Food Preparation
  • Teamwork
  • Stocking and replenishing
  • Equipment operation
Work History
06/2018 to 08/2021 Ice Cream Server Nemacolin Woodlands Resort | Mcmurray, PA,
  • Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
  • Helped patrons decide which flavor to choose, supporting dietary restrictions and personal preferences with ease.
  • Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavors.
  • Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
  • Maintained menu knowledge to provide recommendations and answers to customers' questions.
  • Greeted incoming customers and provided friendly customer service.
  • Served customers of all ages with speed and efficiency, keeping team running smoothly.
  • Maintained cleanliness and organization in all areas of establishment.
  • Relayed orders to ice cream dispensing area, communicating any special requests or dietary accommodations.
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
  • Regularly cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Monitored amounts of all ice cream flavors and replaced when depleted.
  • Notified managers and peers of any issues, including low product inventory and customer complaints.
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
  • Operated cash register, taking payments and issuing receipts.
06/2019 to 08/2020 Summer Nanny North Country Academy | Dumfries, VA,
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Assisted children with homework assignments and special projects across different subjects.
  • Drove children to various types of activities, including soccer, basketball and softball to maintain extracurricular routines.
  • Played games, worked on puzzles, and read books to children.
  • Organized different types of activities to enhance physical and intellectual development.
  • Coordinated field trips to local parks, play areas, and museums.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Involved children in caring for household pets and chores.
09/2017 to 09/2019 Childcare Assistant Teacher Compass Group Usa Inc | Topeka, KS,
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Communicated regularly with parents about daily activities and behaviors.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Developed age-appropriate activities and programs for children 1 to 12 years old.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Allowed for ample outdoor recreation time to support physical development.
  • Maintained child-friendly environment with access to outdoor activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Promoted sensory development by providing access to different textures.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
11/2018 to 05/2019 Barista Shortstop | City, STATE,
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Memorized recipes for 7 specialty coffee beverages and seasonal offerings.
  • Educated coworkers and customers about new products.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Served individually made coffee drinks to over 30 customers daily.
  • Controlled line and crowd with quick, efficient service.
  • Prioritized drink requests while managing interruptions.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Expected in 05/2023 Associate of Science | Biology Roger Williams University, Bristol, RI GPA:

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School Attended

  • Roger Williams University

Job Titles Held:

  • Ice Cream Server
  • Summer Nanny
  • Childcare Assistant Teacher
  • Barista


  • Associate of Science

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