LiveCareer-Resume

hvac technician resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I am a highly motivated and enthusiastic Marketing, Sales, and Customer Service representative with experience in many fields. I am eager to bring my knowledge and experience into a role that aligns more with my passions and interests. My education and work experience have given me a broad range of skills and capabilities. Coupling that with my work ethic, desire to succeed and ability to learn new skills quickly will be a huge asset to any role I am given.

Customer Service and employee relations have been a part of every position I’ve had and given me the ability to adapt and work with people of all backgrounds and skill levels. Theme and amusement parks have been a personal passion I’ve had from a young age. My passion, skills, and education are a direct match to this role. Coupling that with my work ethic and desire to succeed would bring a attitude, energy, and unparalleled dedication to the Kennywood team!



Skills
  • Production Management
  • Work Crew Monitoring
  • Equipment Servicing
  • Employee Training
  • Inventory Management
  • Service Reporting
  • Conducting Assessments
  • Staff Development
  • Staff Management
  • Microsoft Office Proficiency
  • Promotion and Advertising
  • Crisis Communications
  • Product Management and Branding
  • Professional Networking
  • Product Availability
  • Social Media Monitoring
  • Information Gathering
  • Public Relations
  • Social Media Proficiency
  • Customer Inquiries
  • Corporate Communications
  • Contact Database Management
  • Presentation Materials
  • Creative Strategies
  • Public Relations Strategy
  • Needs Assessment
  • Inside and Outside Sales
  • Product Management and Pricing
  • Persuasive Techniques
  • B2B Sales
  • Promotional Campaigns
  • Post-Sales Support
  • Product and Service Knowledge
  • Needs Understanding
  • Continuous Improvement Strategies
  • Upselling Techniques
  • Unsupervised Learning
  • Prospecting and Cold Calling
  • Complex Problem-Solving
  • Sales Expertise
  • Technological Knowledge
  • Persuasive Negotiations
  • Consulting with Customers
  • Quotas and Goals
  • Effective Problem-Solving
  • Presenting Information
  • Prioritizing Workflows
  • Suggestive Selling
  • Constructive Feedback
  • POS Inventory System Operation
  • Campaign Development
  • Marketing Analytics
  • Verbal and Written Communication
  • Retention Strategies
  • Proofreading and Editing
  • Customer Demographics
  • Customer Service
  • Team Leadership
  • Negotiation and Persuasion
  • Work Planning and Prioritization
  • Customer Inquiries and Responses
  • Event Staffing
Education
California University of Pennsylvania California, PA Expected in 12/2006 Bachelor Of Science : Business : Sales / Marketing - GPA :
Work History
Cobham Plc - HVAC Technician
Concord, CA, 07/2010 - Current
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Kept accurate records of time and materials used for each job to compile into service reports.
Regal Cinemas Corporation - Bartender Shift Manager
Simpsonville, SC, 04/2003 - 03/2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Trained many new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Cu*Answers, Inc. - Collections Specialist
Grand Rapids, MI, 03/2008 - 05/2010
  • Negotiated to collect balance in full.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Processed payments and applied to customer balances.
  • Counseled debtors on payment options and arranged installment agreements.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
Art Institute Of Pittsburgh - College Recruiter / Sales
City, STATE, 04/2007 - 09/2008
  • Helped students develop organizational, time management and study skills.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Empowered students through counseling and skill-building exercises.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Counseled students regarding course and program selection, class scheduling and registration and career planning.
  • Used standardized assessments to evaluate abilities, interests and characteristics of different students.

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Resume Overview

School Attended

  • California University of Pennsylvania

Job Titles Held:

  • HVAC Technician
  • Bartender Shift Manager
  • Collections Specialist
  • College Recruiter / Sales

Degrees

  • Bachelor Of Science

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