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HR & Leadership Development Consultant Resume Example

Resume Score: 80%

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HR & LEADERSHIP DEVELOPMENT CONSULTANT
Professional Summary
Strategic and innovative HR Executive who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization's greatest asset. Authentic influencer who thrives on team collaboration, tough challenges and translating vision and strategy into actionable, value-added objectives.
Skills

HR Best Practices

Employee Relations & Diversity

Talent Acquisition

Employee Coaching & Mentoring

Organizational Development

Employee Performance Improvement

Organization-Wide Consensus Building

Leadership Development

HR Policy, Process & Systems Design

Change Management

Workforce Planning & Development

Work History
HR & Leadership Development Consultant11/2013 to Current
Company Name – City, State

Provide a full range of consultative services in Human Resources and Talent Development.

  • Lead workshops and facilitate learning sessions in diversity, talent management, and organizational effectiveness.
  • Perform needs analysis with prospective client and key management to determine performance gaps, leadership development, content knowledge, and materials. 
  • Provide new hire orientation, training strategies, and curriculum recommendations.
  • Work closely with clients' managers and supervisors providing effective leadership techniques to improve employee relations. 
  • Consult with business leaders to assess organizational objectives to evaluate workforce performance, learning requirements, and delivery of courses.
Director, Human Resources & Training02/2011 to 11/2013
Company Name – City, State

Responsible for executing and overseeing HR functions including recruiting, hiring, training, on-boarding, compliance, employee relations, benefits administration, workman's compensation, performance review process, and corrective action activities to support all House of Blues Entertainment venues with over 3000 employees in 33 locations nationwide. 

  • Provided full range of strategic HR services with overall responsibility for directing and coordinating HR strategies, policies and procedures with the F&B, Retail, Show/Production Operations, and Sales departments to ensure that high service and operational standards are consistently achieved. 
  • Maximized performance of the entire organization by providing direct consultative and strategic partnering efforts to executive business leaders.
  • Raised risks and other concerns to senior leadership; identified practical solutions to complex and diverse HR issues to senior business leaders. 
  • Designed and implemented company-wide initiatives, including succession planning, talent reviews, employee surveys, comprehensive online training programs, and new employee on-boarding program. 
Director of Human Resources12/2007 to 11/2009
Company Name – City, State

Responsible for the management of the entire HR department of 30 team members and 2000 employee population. Managed all training programs, recruitment efforts for all positions, performance management, department budget, safety and risk management, and labor optimization processes. 

  • Improved employee retention and work performance by improving recruiting effectiveness and advising hiring managers on employee performance analytics and insights.
  • Directed and supervised salaried and hourly employee recruitment and selection, orientation and training, employee annual performance appraisals, and compensation programs.
  • Initiated, implemented, and directed the formulation of organization goals and objectives to all employee levels relating to HR, safety and risk management, and labor optimization and scheduling. 
Manager of Training and Development02/2007 to 12/2007
Company Name – City, State

Developed and carried out training programs encompassing company culture, safety, guest service delivery, efficiency, and policy and procedures for over 2000 full-time and seasonal employees. 

  • Improved guest satisfaction scores from 78% to 96% by implementing and supervising a guest service audit program.
  • Designed and implemented an internal leadership training conference to raise decision making, motivation, accountability, and relationship building skills for over 200 supervisors. 
  • Decreased assimilation timeframe and increased efficacy for new employees by supervising and coordinating the rollout of an improved new-hire orientation program.
Education
Bachelor of Science: Industrial EngineeringCurrentSouthern Poly Technic State University- City, State
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Resume Overview

School Attended

  • Southern Poly Technic State University

Job Titles Held:

  • HR & Leadership Development Consultant
  • Director, Human Resources & Training
  • Director of Human Resources
  • Manager of Training and Development

Degrees

  • Bachelor of Science : Industrial Engineering Current

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