Hr Leadership Development Consultant resume example with 13 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Strategic and innovative HR Executive who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset. Authentic influencer who thrives on team collaboration, tough challenges and translating vision and strategy into actionable, value-added objectives.

HR Best Practices

Employee Relations & Diversity

Talent Acquisition

Employee Coaching & Mentoring

Organizational Development

Employee Performance Improvement

Organization-Wide Consensus Building

Leadership Development

HR Policy, Process & Systems Design

Change Management

Workforce Planning & Development

Work History
10/2013 to Current
HR & Leadership Development Consultant Consilium Partners360, Llc Pompano Beach, FL,

Provide a full range of consultative services in Human Resources and Talent Development.

  • Lead workshops and facilitate learning sessions in diversity, talent management, and organizational effectiveness.
  • Perform needs analysis with prospective client and key management to determine performance gaps, leadership development, content knowledge, and materials. 
  • Provide new hire orientation, training strategies, and curriculum recommendations.
  • Work closely with clients' managers and supervisors providing effective leadership techniques to improve employee relations. 
  • Consult with business leaders to assess organizational objectives to evaluate workforce performance, learning requirements, and delivery of courses.
01/2011 to 10/2013
Director, Human Resources & Training Westrock Company Aurora, IL,

Responsible for executing and overseeing HR functions including recruiting, hiring, training, on-boarding, compliance, employee relations, benefits administration, workman's compensation, performance review process, and corrective action activities to support all House of Blues Entertainment venues with over 3000 employees in 33 locations nationwide. 

  • Provided full range of strategic HR services with overall responsibility for directing and coordinating HR strategies, policies and procedures with the F&B, Retail, Show/Production Operations, and Sales departments to ensure that high service and operational standards are consistently achieved. 
  • Maximized performance of the entire organization by providing direct consultative and strategic partnering efforts to executive business leaders.
  • Raised risks and other concerns to senior leadership; identified practical solutions to complex and diverse HR issues to senior business leaders. 
  • Designed and implemented company-wide initiatives, including succession planning, talent reviews, employee surveys, comprehensive online training programs, and new employee on-boarding program. 
11/2007 to 10/2009
Director of Human Resources Six Flags Entertainment City, STATE,

Responsible for the management of the entire HR department of 30 team members and 2000 employee population. Managed all training programs, recruitment efforts for all positions, performance management, department budget, safety and risk management, and labor optimization processes. 

  • Improved employee retention and work performance by improving recruiting effectiveness and advising hiring managers on employee performance analytics and insights.
  • Directed and supervised salaried and hourly employee recruitment and selection, orientation and training, employee annual performance appraisals, and compensation programs.
  • Initiated, implemented, and directed the formulation of organization goals and objectives to all employee levels relating to HR, safety and risk management, and labor optimization and scheduling. 
01/2007 to 11/2007
Manager of Training and Development Six Flags Entertainment City, STATE,

Developed and carried out training programs encompassing company culture, safety, guest service delivery, efficiency, and policy and procedures for over 2000 full-time and seasonal employees. 

  • Improved guest satisfaction scores from 78% to 96% by implementing and supervising a guest service audit program.
  • Designed and implemented an internal leadership training conference to raise decision making, motivation, accountability, and relationship building skills for over 200 supervisors. 
  • Decreased assimilation timeframe and increased efficacy for new employees by supervising and coordinating the rollout of an improved new-hire orientation program.
Expected in Current
Bachelor of Science: Industrial Engineering
Southern Poly Technic State University - Marietta, GA

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Resume Overview

School Attended

  • Southern Poly Technic State University

Job Titles Held:

  • HR & Leadership Development Consultant
  • Director, Human Resources & Training
  • Director of Human Resources
  • Manager of Training and Development


  • Bachelor of Science

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