hospice registered nurse case manager resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Diligent Nursing professional with demonstrated success in Hospice and Palliative nursing care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, experience with clinical management, clear verbal and written communication skills and sound clinical judgment.

  • Registered Nurse
  • Cardiopulmonary Resuscitation (CPR)
  • Basic Life Support (BLS) Certified
  • Hospice and Palliative Care
  • Patient Care Management
  • Treatment Planning
  • SBAR Communication
  • Curriculum Development
  • Evidence-based Teaching
  • Staff leadership
  • Schedule Coordination
  • Clinical management
  • Electronic charting expertise
  • Quality assurance
Work History
Registered Nurse Preceptor, 12/2021 to Current
WesleylifeBettendorf, IA,
  • Created comprehensive onboarding program for newly hired Skilled Nurses which included an in-depth education on clinical, technological, and social skills.
  • Ensured all new staff members were felt welcomed within the organization, improving employee satisfaction and retention.
  • Identified and assigned appropriate activities and projects to enhance staff learning.
  • Supervised more than 4 Hospice Aids and 2 LVNs which included educating on clinical, technological, and social skills
  • Observed Hospice Aids performing clinical competencies to check-off necessary skills ensuring safe, compassionate, and evidenced-based care is being provided.
  • Coached underperforming staff members to help meet clinical objectives
Hospice RN Case Manager, 09/2021 to Current
County Of El Paso TxEl Paso, TX,
  • Developed and implemented individualized care plan for each hospice patient while following physician instructions.
  • Established and maintained successful relationships with patients, families and facilities by utilizing exemplary communication and active listening skills.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Trained, evaluated and coached clinical staff to improve performance.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Registered Nurse, 06/2021 to Current
Mission Healthcare Services IncSan Diego, CA,
  • Provided direct patient care to 15 sub-acute patients, on average, ensuring their physical, mental, and emotional needs were met in a timely manner.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Hospice Registered Nurse Case Manager, 04/2020 to 05/2021
Anthem Memory CareWestminster, CO,
  • Development, management, and execution of the nursing plan of care.
  • Consider cultural limitations and barriers to care when formulating nursing plan of care.
  • Performing comprehensive head to toe assessments which will be used to determine appropriateness for the Medicare hospice benefit.
  • Document findings of assessments and patient/family interactions using electronic charting software.
  • Supervise and coordinate care being provided by 2 LVNs, 4 CNAs, 2 Medical Social Workers, and 2 Spiritual Care Providers.
  • Work with hospital staff to coordinate admission to hospice services and prevent unnecessary complications during the transition.
  • Utilize nursing skills such as cardiac monitoring to determine appropriate dosing of heart medications.
  • Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
Resident Care Manager, 07/2019 to 05/2020
Arbor Village Nursing & RehabilitationSapulpa, OK,
  • Performed high-quality care through enforcement of standards and conduction of regular performance evaluations
  • Prepare and administer oral, topical, ophthalmic, and tympanic medications
  • Assess patient conditions during daily rounds and recommended changes to care plans
  • Help set goals, determine appropriate interventions and connect resources for individual patients
  • Manage staff by monitoring performance, implementing improvement plans and conducting training
  • Provide redirection to patients suffering from dementia and Alzheimer's disease using calm demeanor, change in surroundings, transitioning topic of conversation to a different subject
  • Ensure patient safety through hourly rounds and frequent toileting to prevent falls and injury
  • Educate patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
  • Direct day-to-day administrative and operational functions for 6-bed facility, providing guidance and leadership to over 7 employees
Charge Nurse, 09/2018 to 05/2019
Admirals PointeCity, STATE,
  • Organized and implemented care of patients undergoing various therapies and procedures, including negative pressure wound therapy and nasogastric tube insertion
  • Administered oral medications, intramuscular injections, subcutaneous injections, and IV fluids to mitigate or resolve patient symptoms
  • Provided direct patient care to 14 patients and supervise the care of 71 patients conducting assessments and documenting findings in electronic medical records
  • Updated patient charts using Epic with data such as medications to keep records current and support accurate treatments
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 14 patients daily
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
  • Provide direct care to patients receiving hospice and palliative care services including pain management, management of dyspnea, terminal respiratory secretions and increased oral secretions, urinary retention and constipation related to analgesic and anxiolytic medications
  • Supervised 7 CNAs and 3 LVNs to ensure evidence based care was being provided to the patients, including turning and repositioning every 2 hours, incontinence care every 2 hours, and as needed, as well as the use of SBAR communication amongst healthcare professionals
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
Bachelor of Science: Nursing, Expected in 05/2018 to Kent State University - Kent, OH
  • Graduated with 3.3 GPA
  • Elected to Secretary for Students for Professional Nursing in 2015
  • Participated in medical mission trip to the Pine Ridge Indian Reservation in 2016 & 2017
Associate of Science: , Expected in 12/2016 to Kent State University - Kent, OH
  • Elected to committee member for Grievance Committee in 2016
  • Dean's List spring semester 2015
  • Graduated with 3.8 GPA

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Resume Overview

School Attended

  • Kent State University
  • Kent State University

Job Titles Held:

  • Registered Nurse Preceptor
  • Hospice RN Case Manager
  • Registered Nurse
  • Hospice Registered Nurse Case Manager
  • Resident Care Manager
  • Charge Nurse


  • Bachelor of Science
  • Associate of Science

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