Driven, hardworking Hospice Case Manager bringing demonstrated excellent patient care, medication monitoring and treatment management expertise. Adaptable and resilient with strong attention to detail, wide ranging clinical skills and excellent communication skills. Experienced nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Skills
Case management
Chronic disease management
Staff management
Direct patient care
Care plan development
Patient assessments
Staff education and training
EMR / EHR
Charting and clinical documentation
Wound cleaning/care expertise
Work History
Hospice Registered Nurse Case Manager, 03/2013 - Current Advisacare – Indian River, MI,
Provides extensive education to terminal patients, family members and caregivers regarding patient plan of care and all aspects of hospice care.
Collaborates with patients, families, physicians, social workers, private caregivers, staff nurses, nutritionists and case managers to develop and implement individualized care plans and documents all patient interactions and interventions in electronic charting systems.
Administers medications and treatment to patients and monitors responses while working with healthcare teams to adjust care plans.
Manages care for patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Communicate with healthcare team members to plan, implement and enhance treatment strategies.
Follows all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Provides direct patient care, stabilizing patients and determining next course of action.
Provides training and education regarding care of terminal patient, medication management, disease process, transitioning and dying process to patients and caregivers in easy-to-understand terms.
Provides extensive emotional support and active listening skills to patients, their families and care providers.
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
Documented case notes daily and coordinated follow-up for seamless case management.
Worked with medical teams, patients and families to implement effective treatment plans.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Telephonic Registered Nurse, 06/2007 - 01/2010 Iconma, L.L.C. – Jersey City, NJ,
Provided Telephonice Hospice Nursing care to patients and families in high volume, after hours telephone triage center.
Updated patient charts using EMR data such as medications to keep records current and support accurate treatments.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
Traveling ICU Registered Nurse, 06/1999 - 01/2007 American Mobile Nurse – City, STATE,
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Provided direct patient care, stabilized patients and determined next course of action.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Education
Associate of Science: Nursing, Expected in 12/1997 - Charles Stewart Mott Community College - Flint, MI GPA:
Hospital Corpsman USN: Nursing, Expected in 06/1986 - United States Navy - Chicago, Illinois, GPA:
Certifications
Registered Nurse in CA, License number 557902, Current
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