Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Hospice Nurse with background in home and institutional care. Works gently with patients and family to provide comfort and palliative care. Supports family with extensive resources and information concerning end-of-life events and expectations. Maintains round-the-clock availability to patients and families.

  • Nursing Consultation and patient care assessment
  • Patient Condition Monitoring, vital signs , physical exams, and critical thinking skills
  • Infection Control Process Coordination
  • Psych and mental health care proficiency
  • Direct Patient Care with family dynamics
  • Healthcare training and educator
  • Diet and Nutrition, Wound Care
  • Skilled in Geriatric, Restorative, and Hospice care and treatments and disease process and prognosis
Work History
Hospice Registered Nurse Case Manager, 05/2018 to Current
Mission Healthcare Services IncSan Diego, CA,
  • Developed and implemented individualized care plan for each hospice patient while following physician instructions.
  • Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
  • Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Worked collaboratively as team player with all disciplines in hospice for each individual patient/family
  • Caseload managed for up to 21 patients each week
  • Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
  • Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
Director of Nursing, 11/2021 to 01/2022
Lhc GroupOpp, AL,
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Performed rounds to observe care and interview staff, residents and families.
  • Identified department issues to recommend corrective actions.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Direct day-to-day administrative and operational functions for 67-bed facility, providing guidance and leadership to over 57 employees across more than 6 departments.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Entered job and State showed up for Annual Audit day 2 (not done in past 2 years due to COVID Pandemic). Cleared all 23 tags for facility.
  • Facility not allowing Hospice/outside visits due to pandemic. SN identified and placed 3 patients on Hospice with MD/Family in agreement. All 3 passed peacefully at facility.

Unit Manager/Restorative RN, 07/2016 to 03/2018
Genesee Care CenterCity, STATE,
  • Oversaw delivery of care for patients and staff performance, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit CNA's and worked collaboratively with another Unit Manager and reported directly to DON and Administrator.
  • In charge of managing a 17-bed Hospice Unit and a 25-bed long term care and Rehabilitation unit.
  • Supervised and trained staff for day-to-day operations of facility and assigned units in accordance with set policies and guidelines.
  • Wound care nurse and coordinator for all wounds for 125 bed facility, including completing wound treatments and educating staff on wound care.
  • Organized, updated and maintained patient charts, care plans, admission, medical diagnosis and medication management.
  • Worked collaboratively with Interdisciplinary team of physicians, managers, nurses, CNAs, social workers, dietitians, activity coordinators, PT, OT and speech therapists, Hospice companies and families to ensure highest quality of care from admission to discharge.
  • Implemented new floor assignments based on evaluation of staff, managed employee disciplinary actions, and ensured compliance with state and federal regulations.
  • Administered flu vaccines yearly, and TB tests to residents and floor staff
RN, Admissions, 10/2014 to 07/2016
Genesee Care CenterCity, STATE,
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharge support.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Assisted in patient referrals for admission process based on federal and state laws for Hospice, Long term and short term care/rehabilitation, and memory care unit.
  • Completed/Input all new admissions, including head-to-toe assessments, initiated nursing care plan, medications, medical diagnosis, and review of medical history and obtained and input all orders with assigned physician and/or hospice company based on individual patient needs or lab work upon admission.
  • Managed inpatient/outpatient functions, Oversaw follow up appointments and medical equipment needed upon admission and reported to oncoming assigned nurse
  • Floated to Floor RN position for nurse gaps for on-call rotation for Alzheimer's Unit, LTC, Hospice, or Rehab unit when needed all shifts
  • Completed 150 hours of education on Wound Care Management
Floor Nurse/Charge RN, 02/2014 to 10/2014
Company NameCity, State,
  • Collaborated with healthcare team members to assess, implement and evaluate nursing care plans for up to 50 patients per shift
  • Reported health status concerns to senior nursing staff and clinicians for review.
  • Maintained accurate records of residents' healthcare treatments and responses.
  • Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on rehab, Dementia unit, or long term care floor for up to
  • Communicated effectively with patients and family members to convey important instructions and discuss treatments.
  • Examined and treated injuries and pressure wounds to promote healing.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Advocated for and strive to protect health, safety and rights of patient.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Prioritized, performed, and delegated care with CNAs and peers
  • Established and maintained good rapport with patients, families, and staff
  • Responsible for direct nursing care with patients with all types of diseases
  • Educated staff and patients on disease processes and collaborated with physicians on plan of care and medication changes
Bachelor of Science: College of Professional Nursing , Expected in 06/2013
Wayne State University - Detroit, MI
  • Received: H. June Kuczynski, PH Professional Emeritus Scholarship award 2011
  • Volunteer: Crossroads of Michigan, WSU Physicians Group of Internal Medicine and Infectious Disease for HIV/AIDS clients, Home Health Care, WSU Campus Health, Oakland County Jail nursing, In-home visits coordinating with other students, including a Pharmacist and Nurse Practitioner
  • Recipient: Dean's list
  • Graduated with Honors
General Studies: General Studies, Expected in 06/2010
Macomb Community College - Warren, MI
  • Awarded: Superior Academic Honor Roll Award for highest achievement in Chemistry
  • Nominated: Superior Academic Achievement in Biology
  • Member: Phi Theta Kappa Honor Society
  • Dean's list, multiple semesters
  • Licensed RN in Michigan
  • BLS certified

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School Attended

  • Wayne State University
  • Macomb Community College

Job Titles Held:

  • Hospice Registered Nurse Case Manager
  • Director of Nursing
  • Unit Manager/Restorative RN
  • RN, Admissions
  • Floor Nurse/Charge RN


  • Bachelor of Science
  • General Studies

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