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homemaker resume example with 9 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Problem resolution
  • Project organJessication
  • Team building
  • Customer service
  • Communications
  • Relationship development
  • Planning and coordination
  • Administrative support
  • OrganJessication
  • MS Office
Experience
04/2019 to Current
Homemaker St Lukes Hospital Duluth, MN,
  • Scheduling to do list
  • Performed housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Managed household budgets and allocated expenditures for groceries, property and home maintenance and bill payments.
  • Planned and prepared nutritious meals and snacks
  • Checked mail, shopped for groceries and handled bill payments.
  • Organized personal and professional calendars.
  • Organizing Cabinets and
04/2018 to 04/2019
J1-Trainee (1 Year) Renaissance Worthington Fort Worth Hotel City, STATE,

Event Concierge Trainee

  • Handled all delegated tasks, including welcoming VIP guests from arrival and departure.
  • Answered calls to answer contact questions.
  • Learned [Task] and [Task] to support office needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Event Operations Server

  • Set up for events with up to 300 attendees, preparing serving and appetizer trays and setting tables.
  • Partnered with team members to efficiently serve food and beverages.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Designed custom private function and banquet packages to accommodate groups of up to 500, including business dinners, sales presentations, club meetings, weddings and charity events.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

Banquet Bartender

  • Provided positive and knowledgeable responses to guest questions and desires.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Dressed and reset tables to assist servers.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.

Restaurant Hostess

  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Answered telephone to provide establishment information and take party reservations.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Helped to plan and execute parties for more than 100 guests, including coordinating menus and preparing tables.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Informed groups of guests on wait times based on kitchen needs and table availability.
  • Greeted guests and sat customers at tables or in waiting areas.
05/2012 to 04/2018
Reservations Sales Specialist (5 Years) InterContinental Hotels Group (IHG®) City, STATE,
  • Answered questions about resort facilities and local attractions to help customers make favorable choices.
  • Entered and processed as many as [Number] new reservations per day for properties across [Location].
  • Facilitated customer reservations by providing booking information and processing payments.
  • Created and booked [Number] reservations per [Timeframe].
  • Managed rooms effectively based on complete and current knowledge of availability and rates.
  • Converted calls to reservations by leveraging knowledge of amenities and services to help customers select optimum rooms.
  • Promoted and enrolled customers in rewards programs and special offers.
  • Processed incoming reservation calls and applied up-selling techniques to inform callers of premium services.
  • Acquired detailed knowledge of services, promotions and events to offer added value to travelers.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Contacted customers to advise on travel conveyance changes and to confirm reservations.
  • Boosted bookings [Number]% using detailed knowledge of facility, services and offerings when closing reservations for customers.
Education and Training
Expected in 10/2012 to to
Bachelor of Science: Hotel, Resort And Restaurant Managment
Saint Louis University - Baguio City Philippines,
GPA:

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Resume Overview

School Attended

  • Saint Louis University

Job Titles Held:

  • Homemaker
  • J1-Trainee (1 Year)
  • Reservations Sales Specialist (5 Years)

Degrees

  • Bachelor of Science

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