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Homemaker Resume Example

Resume Score: 70%

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HOMEMAKER
Professional Summary

Fast food professional focused on greeting all customers in a friendly, welcoming manner. Excellent communication skills and rapid and precise customer service skills. Crew Member offering a positive attitude. Works well independently or with others as a team. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management.

Skills
  • Customer-oriented
  • Point of Sale (POS) system operation
  • Quick learner
  • Organized multi-tasker
  • Friendly and helpful
  • Carbonated beverage dispenser cleaning and maintenance
  • Fast and efficient service worker
  • Restaurant operations
  • Dedicated team player
  • Active listening skills
  • Strong attention to safe food handling procedures
  • Opening and closing procedures
  • Exceptional customer service
  • Food regulation compliance
  • Credit card transactions
  • Computer literate
  • Stocking
  • Skilled problem solver
  • Motivated team player
  • Food Standards enforcement
Work History
Homemaker 06/2006 to Current
 Self Employed – 2950 Highway 101 Havelock NC, 28532
  • Maintained a clean comfortable living space for my wife and three daughters of varying ages (28 months, 7 years, 15years).
  • Kept house stocked with sundries and groceries.
  • Prepared healthy balanced meals.
  • Scheduled all appointments and maintained daily schedules.
  • Responsible for all monthly finances, paying bills etc..
  • Oversee children's educations, I.e. Homework and extra curricular activities and sporting events.
  • Set up and supervised home network.
  • Clean and sanitized all facilities.
Laborer 05/2006 to 06/2006
 Commercial Flooring Inc. – 415 N. Queen st. Kinston NC, 28501
  • Completed tear-down of existing structures and prepared for new construction.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Prepared and cleaned construction sites by removing debris.
  • Loaded and unloaded building materials used for construction.
  • Set ladders, scaffolds and hoists in place for taking supplies to roofs.
  • Removed damaged tile, brick and mortar.
  • Filled chipped, cracked and broken bricks and tiles with adhesives and grouting materials to correct surface imperfections.
  • Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
  • Operated equipment such as wet saws, drills, grinders, mixers, tillers, lifts and various hand tools.
  • familiarized self with MSDS.
crew member 10/2005 to 12/2005
 Ollar Surveying Co. – 3157 Highway 64 Eads TN, 38028
  • Completed complex technical surveys for the development of roadway, intersection and bridge construction plans.
  • Facilitated construction by mapping out installations and establishing reference points, grades and elevations.
  • Reviewed calculations and analytical data to maintain accuracy of the technical reports.
  • Employed wide variety of hand and power tools including drills, precision measuring instruments and electronic testing devices.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
Cook 09/2005 to 10/2005
 McDonalds Dendar LLC. – 10921 South Highway 51 Munford TN, 38058
  • Prepared food items consistently and in compliance with  waste control guidelines.
  • Reduced food costs by minimizing waste.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
  • Led shifts while personally preparing food items and executing requests based on required specifications.
  • Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Properly labeled and stored all food ingredients including produce, meat, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
  • Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
  • Cooked and served food and meals in accordance with temperature control procedures and facility policies.
  • Prepared all food orders within a 2-3 minute time frame.
  • Prepared specialty foods such sandwiches, following specific methods that required quick prep time.
  • Verified that prepared food met all standards for quality and quantity.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Diligently restocked work stations and display cases.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Cooked large batches of food that were prepared to order or kept hot until needed.
Stocker 09/2004 to 08/2005
 Rose's Express Variety Stores INC. – 218 South Garnett Street Henderson, NC 27536
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Organized store merchandise racks by size, style and color.
  • Created visual marketing and styled window displays.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Rotated manufacturer products as needed.
  • Loaded and unloaded merchandise using a ladder and pallet jack.
  • Described product to customers and accurately explained details and care of merchandise.
  • Provided an elevated customer experience in person to generate a loyal clientele.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Asked open-ended questions to assess customer needs.
  • Recommended alternative items if product was out of stock.
Customer Service Representitive/ Cook / Stocker 03/2003 to 09/2004
 Kentucky Fried Chicken – 107 Miller Boulevard Havelock NC, 28532
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Verified that prepared food met all standards for quality and quantity.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform on time and ready to work.
  • Diligently restocked work stations and display cases.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
Tile Setter/Laborer 03/2001 to 09/2003
 Steven Roy – 120 Education Lane Havelock NC, 28532
  • Completed tear-down of existing structures and prepared for new construction.
  • Applied caulk, sealants and other agents to installed surfaces.
  • Provided accurate measurements for projects.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Prepared and cleaned construction sites by removing debris.
  • Loaded and unloaded building materials used for construction.
  • Set ladders, scaffolds and hoists in place for taking supplies to roofs.
  • Operated equipment such as wet saws, chipping hammers, drills, grinders, mixers, tillers, lifts, lights, heaters and various hand tools.
  • Drove company vehicles hauling trailers and materials.
  • Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
  • Removed damaged tile, brick and mortar.
  • Filled chipped, cracked and broken bricks and tiles with adhesives and grouting materials to correct surface imperfections.
  • Maintained and repaired tools, equipment and machines.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Used hand tools to change worn cutting tools.
  • Followed standards and procedures to maintain safe work environment.
  • Familiarized self with MSDS.
Fry Cook/Dishwasher 11/2000 to 03/2001
 Ruby Tuesday's – 5227 US 70 Morehead NC, 28557
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas
  • Cleaned and sterilized equipment and facilities
  • Cleaned garbage cans with water or steam
  • Responsible for the production and plating of desserts.
  • Maintained daily cleanliness of broiler and fryers.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Filled beverage and ice dispensers
  • Placed clean dishes, utensils, and cooking equipment in storage areas
  • Portioned, arranged, and garnished food, and served food to waiters or patrons
  • Stored food in designated containers and storage areas to prevent spoilage
  • Swept and scrubbed floors
  • Trained new employees
  • Turned or stirred foods to ensure even cooking
  • Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
  • Cleaned work areas, equipment, utensils, dishes, and silverware
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly
  • Emptied garbage to dump site
  • Ensured food was stored and cooked at correct temperature
Customer Service Representative 04/2000 to 10/2000
 Blockbuster – 3125 Dr. Martin Luther King Boulevard, New Bern NC, 28562
  • Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Scored in top 10% of employees in successful resolution of issues
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Operated a POS system to itemize and complete an average number of customer purchases.
  • Asked open-ended questions to assess customer needs.
  • Set up and explained new membership contracts.
Customer Service Representative/ Washer/ Detailer 05/1999 to 05/2000
 Wash Works – 508 East Main Street, Havelock NC, 28532
  • Interfaced with management and colleagues in a professional manner.
  • Upheld top-quality workmanship and excellent customer service.
  • Cleaned and removed grease on engines and engine compartments using specific chemicals.
  • Applied preservation chemicals to protect against spots and stains.
  • Cleaned upholstery and carpet.
  • Steam cleaned and shampooed carpeted areas.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Scrubbed, rinsed, top-coated, waxed and buffed vehicles.
  • Properly labeled and diluted all cleaning solutions.
Bagger/Cashier/Stocker 07/1997 to 09/2000
 Food Lion INC. – 1403 East Main Street, Havelock NC, 28532


  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Unloaded customer bags into cars.
  • Unloaded trailers, received merchandise.
  • Supervised, trained and developed team members in accordance with company policies and procedures.
  • Processed credit cards, checks, gift cards and coupons.
  • Collected empty carts and returned to the store.
  • Stocked “point of purchase” areas with recipe cards, product coupons and promotional material.
  • Bagged and boxed sold merchandise per customer's request.
  • Earned management trust by responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Operated a POS system to itemize and complete an average of number customer purchases.
Education
3 1/2 years completed.: Havelock High - 101 Webb Boulevard, Havelock NC, 28532
High School Diploma: 2002 Craven Community College - 305 Cunningham Boulevard, Havelock NC, 28532
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Resume Overview

Companies Worked For:

  • Self Employed
  • Commercial Flooring Inc.
  • Ollar Surveying Co.
  • McDonalds Dendar LLC.
  • Rose's Express Variety Stores INC.
  • Kentucky Fried Chicken
  • Steven Roy
  • Ruby Tuesday's
  • Blockbuster
  • Wash Works
  • Food Lion INC.

School Attended

  • Havelock High
  • Craven Community College

Job Titles Held:

  • Homemaker
  • Laborer
  • crew member
  • Cook
  • Stocker
  • Customer Service Representitive/ Cook / Stocker
  • Tile Setter/Laborer
  • Fry Cook/Dishwasher
  • Customer Service Representative
  • Customer Service Representative/ Washer/ Detailer
  • Bagger/Cashier/Stocker

Degrees

  • 3 1/2 years completed. :
    High School Diploma : 2002

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