Homemaker Resume Example Lhc Group - Havelock, North Carolina

HOMEMAKER

Professional Summary

Fast food professional focused on greeting all customers in a friendly, welcoming manner. Excellent communication skills and rapid and precise customer service skills. Crew Member offering a positive attitude. Works well independently or with others as a team. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management.

Skills

Customer-oriented
Point of Sale (POS) system operation
Quick learner
Organized multi-tasker
Friendly and helpful
Carbonated beverage dispenser cleaning and maintenance
Fast and efficient service worker
Restaurant operations
Dedicated team player
Active listening skills

Strong attention to safe food handling procedures
Opening and closing procedures
Exceptional customer service
Food regulation compliance
Credit card transactions
Computer literate
Stocking
Skilled problem solver
Motivated team player
Food Standards enforcement

Work History

Homemaker06/2006 to Current
Lhc Group – San Marcos , TX

Maintained a clean comfortable living space for my wife and three daughters of varying ages (28 months, 7 years, 15years).
Kept house stocked with sundries and groceries.
Prepared healthy balanced meals.
Scheduled all appointments and maintained daily schedules.
Responsible for all monthly finances, paying bills etc..
Oversee children's educations, I.e. Homework and extra curricular activities and sporting events.
Set up and supervised home network.
Clean and sanitized all facilities.

Laborer05/2006 to 06/2006
Lafarge – Elburn , IL

Completed tear-down of existing structures and prepared for new construction.
Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Prepared and cleaned construction sites by removing debris.
Loaded and unloaded building materials used for construction.
Set ladders, scaffolds and hoists in place for taking supplies to roofs.
Removed damaged tile, brick and mortar.
Filled chipped, cracked and broken bricks and tiles with adhesives and grouting materials to correct surface imperfections.
Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
Operated equipment such as wet saws, drills, grinders, mixers, tillers, lifts and various hand tools.
familiarized self with MSDS.

crew member 10/2005 to 12/2005
Five Guys – Strongsville , OH

Completed complex technical surveys for the development of roadway, intersection and bridge construction plans.
Facilitated construction by mapping out installations and establishing reference points, grades and elevations.
Reviewed calculations and analytical data to maintain accuracy of the technical reports.
Employed wide variety of hand and power tools including drills, precision measuring instruments and electronic testing devices.
Followed company procedures to maintain work environment in a neat and orderly condition.

Cook09/2005 to 10/2005
Bakers Square – Schererville , IN

Prepared food items consistently and in compliance with waste control guidelines.
Reduced food costs by minimizing waste.
Verified proper portion sizes and consistently attained high food quality standards.
Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
Led shifts while personally preparing food items and executing requests based on required specifications.
Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Properly labeled and stored all food ingredients including produce, meat, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
Cooked and served food and meals in accordance with temperature control procedures and facility policies.
Prepared all food orders within a 2-3 minute time frame.
Prepared specialty foods such sandwiches, following specific methods that required quick prep time.
Verified that prepared food met all standards for quality and quantity.
Followed food safety procedures according to company policies and health and sanitation regulations.
Reported to all shifts wearing a neat, clean and unwrinkled uniform on time and ready to work.
Performed all position responsibilities accurately and in a timely manner.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Diligently restocked work stations and display cases.
Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Cooked large batches of food that were prepared to order or kept hot until needed.

Stocker09/2004 to 08/2005
Hyatt Hotels Corp. – Miami , FL

Answered customer questions regarding store merchandise, department information and pricing.
Organized store merchandise racks by size, style and color.
Created visual marketing and styled window displays.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Rotated manufacturer products as needed.
Loaded and unloaded merchandise using a ladder and pallet jack.
Described product to customers and accurately explained details and care of merchandise.
Provided an elevated customer experience in person to generate a loyal clientele.
Answered product questions with up-to-date knowledge of sales and store promotions.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Maintained cleanliness and presentation of stock room and production floor.
Asked open-ended questions to assess customer needs.
Recommended alternative items if product was out of stock.

Customer Service Representitive/ Cook / Stocker03/2003 to 09/2004
Apex Systems – Berkeley Heights , NJ

Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Verified that prepared food met all standards for quality and quantity.
Handled currency and credit transactions quickly and accurately.
Followed food safety procedures according to company policies and health and sanitation regulations.
Strictly followed all cash, security, inventory and labor policies and procedures.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Reported to all shifts wearing a neat, clean and unwrinkled uniform on time and ready to work.
Diligently restocked work stations and display cases.
Cooked and packaged large batches of food that were prepared to order or kept hot until needed.

Tile Setter/Laborer03/2001 to 09/2003
Steven Roy – City , STATE

Completed tear-down of existing structures and prepared for new construction.
Applied caulk, sealants and other agents to installed surfaces.
Provided accurate measurements for projects.
Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Prepared and cleaned construction sites by removing debris.
Loaded and unloaded building materials used for construction.
Set ladders, scaffolds and hoists in place for taking supplies to roofs.
Operated equipment such as wet saws, chipping hammers, drills, grinders, mixers, tillers, lifts, lights, heaters and various hand tools.
Drove company vehicles hauling trailers and materials.
Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
Removed damaged tile, brick and mortar.
Filled chipped, cracked and broken bricks and tiles with adhesives and grouting materials to correct surface imperfections.
Maintained and repaired tools, equipment and machines.
Followed company procedures to maintain work environment in a neat and orderly condition.
Used hand tools to change worn cutting tools.
Followed standards and procedures to maintain safe work environment.
Familiarized self with MSDS.

Fry Cook/Dishwasher11/2000 to 03/2001
Ruby Tuesday's – City , STATE

Assisted in maintaining preparation and service areas in a sanitary condition
Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
Cleaned and inspected galley equipment, kitchen appliances, and work areas
Cleaned and sterilized equipment and facilities
Cleaned garbage cans with water or steam
Responsible for the production and plating of desserts.
Maintained daily cleanliness of broiler and fryers.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Filled beverage and ice dispensers
Placed clean dishes, utensils, and cooking equipment in storage areas
Portioned, arranged, and garnished food, and served food to waiters or patrons
Stored food in designated containers and storage areas to prevent spoilage
Swept and scrubbed floors
Trained new employees
Turned or stirred foods to ensure even cooking
Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
Cleaned work areas, equipment, utensils, dishes, and silverware
Communicated with other kitchen team members to ensure food was prepared on time and correctly
Emptied garbage to dump site
Ensured food was stored and cooked at correct temperature

Customer Service Representative04/2000 to 10/2000
Blockbuster – City , STATE

Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Answered product questions with up-to-date knowledge of sales and store promotions.
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Developed reputation as an efficient service provider with high levels of accuracy.
Scored in top 10% of employees in successful resolution of issues
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Maintained cleanliness and presentation of stock room and production floor.
Organized store merchandise racks by size, style and color to promote visually appealing environment.
Routinely answered customer questions regarding merchandise and pricing.
Operated a POS system to itemize and complete an average number of customer purchases.
Asked open-ended questions to assess customer needs.
Set up and explained new membership contracts.

Customer Service Representative/ Washer/ Detailer05/1999 to 05/2000
Wash Works – City , STATE

Interfaced with management and colleagues in a professional manner.
Upheld top-quality workmanship and excellent customer service.
Cleaned and removed grease on engines and engine compartments using specific chemicals.
Applied preservation chemicals to protect against spots and stains.
Cleaned upholstery and carpet.
Steam cleaned and shampooed carpeted areas.
Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
Mixed water and detergents in containers to prepare chemical cleaning solutions.
Scrubbed, rinsed, top-coated, waxed and buffed vehicles.
Properly labeled and diluted all cleaning solutions.

Bagger/Cashier/Stocker07/1997 to 09/2000
Food Lion INC. – City , STATE

Refilled and rotated items on shelves to maintain well-stocked inventory.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Unloaded customer bags into cars.
Unloaded trailers, received merchandise.
Supervised, trained and developed team members in accordance with company policies and procedures.
Processed credit cards, checks, gift cards and coupons.
Collected empty carts and returned to the store.
Stocked “point of purchase” areas with recipe cards, product coupons and promotional material.
Bagged and boxed sold merchandise per customer's request.
Earned management trust by responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Answered product questions with up-to-date knowledge of sales and store promotions.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Maintained cleanliness and presentation of stock room and production floor.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Operated a POS system to itemize and complete an average of number customer purchases.

Education

3 1/2 years completed.: Havelock High - City, State

High School Diploma: 2002Craven Community College- City, State

Resume Overview

School Attended

Havelock High
Craven Community College

Job Titles Held:

Homemaker
Laborer
crew member
Cook
Stocker
Customer Service Representitive/ Cook / Stocker
Tile Setter/Laborer
Fry Cook/Dishwasher
Customer Service Representative
Customer Service Representative/ Washer/ Detailer
Bagger/Cashier/Stocker

Degrees

3 1/2 years completed. :
High School Diploma : 2002

Homemaker Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes