Homemaker Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Outgoing Job Title with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

  • Adaptable
  • Childcare experience
  • Schedule Management
  • Till counting
  • Transaction processing
  • Drawer management
  • Customer assistance
  • Cash Handling
  • Written and verbal communication
  • Customer Relations
  • Product restocking
  • Refund handling
  • Refunds and exchanges
  • Point of sale operation
  • Time management skills
  • Cash register operation
  • Product knowledge
  • Cash register systems
  • Receipt and refund issuance
  • Records Maintenance
  • Basic math skills
  • Guest inquiries
  • Retail merchandising
  • Safe verifications
  • Currency counting
  • Order taking
  • Payment collection
  • Product and service sales
  • Identification checks
  • Reports and documents
  • Money handling
  • Point-of-sale system operation
  • Stocking and replenishing
  • Cash drawer management
Work History
Homemaker, 05/2001 to Current
Lhc GroupDestin, FL,
  • Worked in team environment to maintain high levels of productivity.
  • Coached staff on daily performance and conducted evaluations to constructively address concerns.
  • Coordinated events for entire household, including holiday parties, cocktail parties and small gatherings.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Assisted residents with daily hygiene and living tasks, including Task and Task.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Optimized processes and supervised Number employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Defined clear targets and objectives and communicated to other team members.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Office Manager, 07/2006 to 09/2011
University Of ArkansasJasper, IN,
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Receptionist, 01/1999 to 07/2000
Patterson CompaniesDes Moines, IA,
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Answered central telephone system and directed calls accordingly.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Answered and quickly redirected large volume of calls on central system.
  • Received and routed business correspondence to correct departments and staff members.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Corresponded with clients through email, telephone or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Money Counter, 07/1994 to 02/1998
First TransitHillsborough, NJ,
  • Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
  • Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
  • Maximized team performance by hiring, training and disciplining staff to consistently exceed expectations.
  • Served needs of Number+ customers per day as head of skilled Type team.
  • Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
  • Improved department operations by capturing numerous opportunities to streamline processes and reduce waste.
  • Communicated with managers of other departments to maintain transparency.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Learned Job title and Job title positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record all transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
High School Diploma: , Expected in 06/1993
Florida Christian School - Miami, FL,
: , Expected in
Miami Dade College - Miami, FL

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Resume Overview

School Attended
  • Florida Christian School
  • Miami Dade College
Job Titles Held:
  • Homemaker
  • Office Manager
  • Receptionist
  • Money Counter
  • High School Diploma

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