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Homemaker Resume Example

Resume Score: 80%

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TE
HOMEMAKER
Professional Summary

Detail-oriented Personal Assistant offering 11 years of relevant experience. Gifted in event coordination, scheduling and correspondence. Highly personable with excellent communication skills. Experienced Personal Assistant successful at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands and handling childcare and household tasks. Experienced Office Management and Administration Professional with several years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Kind and attentive Veterinary Assistant with over 11 years of experience helping pet owners care for beloved animals. Dedicated to guaranteeing each dog gets necessary exercise and attention on each walk. Knowledgeable in animal behavior and wound care.

Skills
  • Maintaining standards
  • Worship service assistance
  • Documentation and control
  • Expense Reporting
  • Training and Development
  • Mail handling
  • Team building
  • Workflow planning
  • Program Management
  • Office management
  • Excellent multi-tasking ability
  • Sorting and labeling
  • Clear oral/written communication
  • Staff Management
  • Scheduling
  • Payroll and budgeting
  • Account Reconciliation
  • Technical Support
  • Emergency and preventive care
  • Conduct necropsies
  • Fecal, Urine and Blood Testing
  • File and records management
  • Relationship development
  • Problem resolution
  • MS Office
  • Organization
  • Budgets
  • Customer service
  • Team management
  • Baking and broiling skills
  • Motheri and wife experience
  • Policy and Procedure Modification
  • Team Leadership
  • Documentation expertise
  • Strategic Planning
  • Performance improvement
  • Bookkeeping
  • Relationship building
  • Credit and collections
  • Organizational skills
  • Friendly nature
  • Project Management
  • Administrative support
  • Office administration
  • Budgeting
  • Clerical support
  • Business administration
  • Surgical procedures and support
  • Lab Operations
  • Medication Administration
  • Safety and compliance
  • Project organization
  • Business operations
  • First Aid/CPR
  • Supervision
  • Operational improvement
  • Process improvement
  • Communications
Work History
03/2008 - CurrentHomemaker | Myself - Bean Station, TN

I have raised my three sons

i have taken care of my husband

02/2007 - 03/2008Veterinary Technician | Moyers Veterinary Hospital - Morristown, TN
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Bathed and dipped dogs afflicted with [Type] mange or [Type] parasitic infestations and applied specific medications for itch relief.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Processed new patients and updated client records with key information
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Assisted in performing basic exams and tests for all species of patients.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressureand high temperature conditions.
  • Assisted veterinary surgeon in surgeries and procedures across variety of domestic and exotic species of animals.
  • Evaluated incoming patients to determine treatment needs and urgency of care.
  • Assessed paws, ears and eyes for injuries or infections upon check-in and notified customers of issues immediately.
  • Walked pets outside numerous times per shift to prevent accidents in group play areas and on bedding.
  • Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
  • Utilized ultrasound and x-ray to perform imaging and interpret results.
  • Performed dental cleanings using ultrasonic scaler.
  • Placed endotracheal tub to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
  • Developed education initiatives to educate animal owners.
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
  • Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Picked up and placed animal waste produced in public areas in proper receptacles.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
  • Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
  • Established and managed physical rehabilitation program, including development and implementation of rehab protocol.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Collected and prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Performed ongoing research and contributed to articles for peer-reviewed journals
  • Implanted subcutaneous identification microchips into animals.
  • Trained and mentored other LVT staff.
  • Euthanized terminally ill patients with the Veterinarians.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Supported clinic operations, including mentoring vet techs, managing finances, and coordinating schedules and appointments.
  • Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Performed dental extractions with no periosteal elevation, no tooth resectioning, and no bone resectioning.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Fed, walked and bathed animals.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
  • Advised farm owners on sanitary measures, feeding and general care to promote health of animals.
  • Lifted numerous+ dogs of varying weights and breeds for bathing and grooming services on daily basis.
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Designed and created client education materials and marketing materials for hospital services.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Made visits to farms to assist with animal emergencies such as injury, disease and birthing.
  • Processed financial transactions for clients.
  • Helped treat and research medical conditions and diseases in livestock.
  • Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
  • Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
  • Maintained accurate pharmacy records and controlled drug, anesthesia, fecal, and heartworm test logs.
  • Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.
11/2004 - 02/2007Office Manager | Tri-County Animal Clinic - Bean Station, TN
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Arranged corporate and office conferences for company employees and guests.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Performed billing, collection and reporting functions for office generating over $1000s annually.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Handled all incoming business and client requests for information.
  • Completed bi-weekly payroll for 10+ employees.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Compared vendor prices and negotiated for optimal savings.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Prepared vendor invoices and processed incoming payments.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information.
  • Employed interpersonal communication when leading cross-divisional teams.
  • Coordinated special projects and managed schedules.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Monitored and evaluated personnel performance to complete reviews, recommend advancement or address productivity concerns.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coordinated fundraising events, overseeing management of volunteers, vendor relations and publicity to increase community outreach and awareness.
  • Created reports and presentations.
  • Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
  • Organized and managed program development from conception through successful execution.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Met challenging quotas for productivity and accuracy of work.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Maintained computer and physical filing systems.
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Developed standard operating procedures for all administrative employees.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Adhered to established guidelines to increase profits and collect supplier payments.
  • Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Received, screened and routed incoming calls.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Sourced vendors for special project needs and negotiated contracts.
  • Leveraged advanced skills and training to support operational needs of multiple departments.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Solved problems timely and effectively, ensuring customer satisfaction.
08/1996 - 11/2004Veterinary Assistant | Tri-County Animal Clinic - Bean Station, TN
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Bathed and dipped dogs afflicted with scar optic mange or parasitic infestations and applied specific medications for itch relief.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Monitored numerous animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
  • Processed new patients and updated client records with key information.
  • Evaluated incoming patients to determine treatment needs and urgency of care.
  • Assisted veterinary surgeon in surgeries and procedures across variety of domestic and exotic species of animals.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Assisted in performing basic exams and tests such as for all species of patients.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Worked with customers to understand needs and provide service.
  • Monitored social media and online sources for industry trends.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
08/1996Rutledge High School , Rutledge, TNGED:
I love to read.

I will read anything, I just love reading.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Myself
  • Moyers Veterinary Hospital
  • Tri-County Animal Clinic

School Attended

  • Rutledge High School

Job Titles Held:

  • Homemaker
  • Veterinary Technician
  • Office Manager
  • Veterinary Assistant

Degrees

  • GED :

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