Dedicated Customer Service Representative motivated to maintain a high level of customer satisfaction and contribute to company success. Creative, versatile and intuitive Bi-Lingual professional with a considerable amount of diversified experience in Customer Service, Sales, Debt Collections, Loss Mitigation, Finance, Cash Handling.
Position was 100% commission based. I generated all of my own clientele to the firm. Worked closely with my clients and their mortgage companies to ensure that all of their applications and paperwork was submitted correctly to qualify each of my clients to obtain the lowest fixed interest rate available.
Duties were to provide customer service and satisfaction, Operate a Cash Register, Responsible for Inventory.
Responsible for the handling and the mailing of all customer vehicle payments. Responsible for all payment transactions. Responsible for heavy inbound telephone calls.Worked as a team member performing cashier duties, product assistance and cleaning.Worked as a team member performing cashier duties.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Worked independently most of the time.Performed store opening and closing duties, including counting cash drawers and checking all equipment for proper functioning.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.Communicated all merchandise needs or issues to appropriate supervisors.Maintained adequate cash supply in cash drawers in multiple checkout stations.Maintained adequate cash supply in cash drawers in multiple checkout stations.Maintained adequate cash supply in cash drawers in multiple checkout stations.Compiled weekly monetary reports and records for store managers.Compiled weekly monetary reports and records for store managers.Processed and issued money orders for customers.
Processed and issued money orders for customers.Processed and issued money orders for customers.Guaranteed positive customer experiences and resolved all customer complaints.Guaranteed positive customer experiences and resolved all customer complaints.
Guaranteed positive customer experiences and resolved all customer complaints.Prevented store losses using awareness, attention to detail and integrity.
Attended 12th grade, Working on obtaining my G.E.D
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