home health scheduling coordinator resume example with 15+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Versatile Administrative professional well-versed in healthcare practices, compliance standards with distinguished knowledge of high-volume scheduling to work efficiently under pressure. Adept at following up with both healthcare professionals and patients. I am offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Health Care and office settings, Microsoft Office and insurance coordination through Revenue Cycle. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional services. Highly organized and hardworking with excellent planning and program management skills.
- Grew number of patients served by 200 through effectively scheduling and coordinating field staff.
- Developed and implemented employee manual outlining all proper resident care procedures .
- Designed a more efficient Excel template to track and manage office personnel calendars, resident appointments and meetings.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Responded to over 30 client and probation officer inquiries each day.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
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Erickson Living – Palm Beach Gardens, FL
- Assisted in scheduling and growing patient load from 215 to currently 415 patients on service
- Developed strong working relationships with management and field team through effective scheduling and communication skills.
- Led team of 2 scheduling coordinators.
- Verified insurance coverage and obtained pre-authorizations through Revenue Cycle and Humana.
- Used Homecare Homebase to schedule clinicians.
- Coordinated referrals through intake and insurance providers to initiate and continue patient's home health services
- Gathered employee availability to develop daily work schedules, enabling proper staffing for the four counties we serviced
- Navigated insurance company websites to obtain pre-authorizations and referrals to confirm coverage.
In-Terminal Services – Fort Worth, TX
- Developed and updated spreadsheets and databases to track, analyze and report on performance and attendance to the appropriate referral source
- Coached new employees on administrative procedures, company policies and performance standards
- Interacted with vendors , and professional services personnel to receive orders, direct activities and communicate instructions
- Worked with clients to improve life choices and maximize benefits of their personal programs
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Worked with client's to help them understand requirements and provide exceptional customer service
- Reported monthly to referral sources about their offender's progress in their programs
- Organized paperwork such as charts and reports for office and patient needs
- Documented patient information, case histories and payment methods to facilitate smooth appointments and payment processing
- Enhanced office efficiency by handling 100+ callers per day
- Maintained current and accurate medical records for over 100 patients
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Organized patient files and streamlined operations to improve efficiency
- Carried out front office duties utilizing data entry skills in framework of client database
- Processed patient appointment transactions, including , cash and credit card purchases or sending invoices to referral source
Wesley – Federal Way, WA
- Provided social and emotional support to improve residents morale
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Monitored patient condition, reported symptoms to registered nurses
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Wesley – Des Moines, IA
- Provided daily ADL's for clients
- Transported and escorted residents to and from activities and on day trips.
Pinellas Technical Education Center - Clearwater, FL
- Graduated with 3.75 GPA
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Resume Overview
School Attended
- Pinellas Technical Education Center
Job Titles Held:
- Home Health Scheduling Coordinator
- Administrative Assistant
- Certified Nursing Assistant
- Certified Nursing Assistant
Degrees
- Certified Nursing Assistant
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