• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Home Furnishings Consultant
Please provide a type of job or location to search!
SEARCH

Home Furnishings Consultant Resume Example

Love this resume?Build Your Own Now
HOME FURNISHINGS CONSULTANT
Professional Summary
Motivated customer service specialist with over 15 years retail experience in a fast-paced, team-based environment. Home Furnishings Consultant  driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • Strong client relations
  • Strategic sales knowledge
  • Multi-line phone talent
  • Credit card processing
  • Quick learner
Work History
Home Furnishings Consultant, 10/2005 to 04/2013
Art Van Furniture – City , STATE
                                                  • Greeted customers entering the store to ascertain what each customer wanted or needed.
                                                • Described product to customers and accurately explained details and care of merchandise.
                                              • Politely assisted customers in person and via telephone.
                                            • Communicated with vendors regarding back order availability, future inventory and special orders.
                                          • Provided an elevated customer experience to generate a loyal clientèle.
                                        • Answered product questions with up-to-date knowledge of sales and store promotions.
                                      • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
                                    • Served as the main liaison between customers, management and sales team.
                                  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
                                • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
                              • Provided ongoing guest service, including giving fashion advice.
                            • Built long-term customer relationships and advised customers on purchases and promotions.
                          • Helped drive sales goals and achieve monthly quotas.
                        • Routinely answered customer questions regarding merchandise and pricing.
                      • Operated a POS system to itemize and complete an average of number customer purchases.
                    • Created and maintained an organized database to develop promotional sales.
                  • Dedicated to continuously improving sales abilities and product knowledge.
                • Asked open-ended questions to assess customer needs.
              • Learned, referenced and applied product knowledge information.
            • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
          • Participated in physical inventory counts every time period.
        • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
      • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
    • Communicated all store initiatives and promotions to customers to generate return business.
  • Recommended alternative items if product was out of stock.
Store/sales Manager and Home Furnishings Consultant, 03/2001 to 10/2005
La-z-boy Furniture Galleries – City , STATE
                                                                    • Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
                                                                  • Greeted customers entering the store to ascertain what each customer wanted or needed.
                                                                • Described product to customers and accurately explained details and care of merchandise.
                                                              • Earned management trust by serving as key holder, responsibly opening and closing store.
                                                            • Politely assisted customers in person and via telephone.
                                                          • Communicated with vendors regarding back order availability, future inventory and special orders.
                                                        • Provided an elevated customer experience to generate a loyal clientèle.
                                                      • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
                                                    • Answered product questions with up-to-date knowledge of sales and store promotions.
                                                  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
                                                • Developed reputation as an efficient service provider with high levels of accuracy.
                                              • Scored in top 10% of employees in successful resolution of issues
                                            • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
                                          • Served as the main liaison between customers, management and sales team.
                                        • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
                                      • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
                                    • Provided ongoing guest service, including giving fashion advice.
                                  • Executed in-season pricing strategies, including promotions and markdowns to reach financial targets of number.
                                • Maintained cleanliness and presentation of stock room and production floor.
                              • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
                            • Directed calls to appropriate individuals and departments.
                          • Built long-term customer relationships and advised customers on purchases and promotions.
                        • Helped drive sales goals and achieve monthly quotas.
                      • Routinely answered customer questions regarding merchandise and pricing.
                    • Operated a POS system to itemize and complete an average of number customer purchases.
                  • Created and maintained an organized database to develop promotional sales.
                • Dedicated to continuously improving sales abilities and product knowledge.
              • Achieved sales goals and service performance requirements of $amount through new customer sales.
            • Asked open-ended questions to assess customer needs.
          • Learned, referenced and applied product knowledge information.
        • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
      • Participated in physical inventory counts every time period.
    • Communicated all store initiatives and promotions to customers to generate return business.
  • Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
Education
Business, Henry Ford Community College - City, State
High School Diploma: Business, 1966
Cooley High School - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

74Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Henry Ford Community College
  • Cooley High School

Job Titles Held:

  • Home Furnishings Consultant
  • Store/sales Manager and Home Furnishings Consultant

Degrees

  • Business ,
    High School Diploma : Business , 1966

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Flooring-Consultant-resume-sample

Flooring Consultant

University Federal Credit Union

Holladay , UT

Owner/Operator-of-Custom-Soft-Home-Furnishings-resume-sample

Owner/Operator of Custom Soft Home Furnishings

Goodwill Industries Of Southeast Wisconsin, Inc.

Janesville , WI

Assistant-Sales-Manager-resume-sample

Assistant Sales Manager

Advocate Construction

Detroit , MI

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.