Highly-motivated focused professional with 10+ years of working experience. Strong work ethic and planning skills with keen ability to multi-task in a fast-paced, results driven environment. Seeking a career opportunity to secure a position in a professional and challenging environment where I can utilize best of my skills.
Skills
Desktop support
Problem resolution
TCP/IP
Invoicing
Cleaning
Product Knowledge
Lifting and Sorting
Materials Handling and Transport
Forklift Operation
Inventory Maintenance
MS Office
Communications
Sales
Shipping and Receiving
Store Merchandising
Order Picking and Processing
Wrapping and Boxing
Inventory Control
Repair
Education
Riviera Kaufer HighRiviera, TX, Expected in 05/2005 ā āHigh School Diploma: - GPA:
Del Mar CollegeCorpus Christi, TX, Expected in ā āAssociate of Applied Science:Information Technolgy - GPA:
Work History
Bamboohr - Help Desk Technician Phoenix, AZ, 02/2017 - 02/2020
Provided technical computer support, such as conļ¬guration, installation and troubleshooting computer hardware and software.
Provided installation, configuration, maintenance and support of printers.
Performed intermediate computer hardware, software and peripheral setups, installations and configurations.(i.e. keyboard, mouse, scanners and disk drivers)
Performed basic installation and configuration of wireless routers.
Provide end-user support to County employees for County-owned PC hardware and County-used software applications, including providing written documentation.
Oversee the daily performance of computer systems.
Inspect equipment and read order sheets to prepare for delivery to users.
Loaded software, granted permissions and configured hardware for new employees
Activated accounts for clients interested in new services.
Installed, modified and repaired software and hardware to resolve technical issues.
Kehe Food Distributors - Warehouse Clerk San Jose, CA, 03/2014 - 12/2016
Receive and count stock items, and record data manually or computer.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
Kept records on the use and/or damage of stock or stock handling equipment.
Recommend disposal of excess, defective, or obsolete stock.
Dispose of damaged or defective items, or return them to vendors.
Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas.
Moved and lifted heavy loads of merchandise using heavy equipment.
Greeted customers and directed to requested products.
Blocked and faced products on displays and shelves in accordance with company policy.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Tracked production and quality control systems to proactively identify deficiencies.
Removed all debris and packaging from boxes and separated for recycling or disposal.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Ozinga - Parts Specialist Raleigh, NC, 03/2009 - 11/2013
Issued parts to technicians to complete customers' repairs.
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Identified early product failure trends and communicated information to customers to help select more suitable parts.
Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Served customers in-store and by telephone to answer questions and place orders.
Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
Increased store revenue by cross-selling products and upselling services to customers.
Tracked parts use and charged items to customer accounts for billing.
Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
Handled all customer service issues quickly to maintain high satisfaction levels.
Read and studied catalogs to identify new market parts and capitalize on emerging trends.
Maintained excellent attendance record, consistently arriving to work on time.
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