(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Highly-motivated focused professional with 10+ years of working experience. Strong work ethic and planning skills with keen ability to multi-task in a fast-paced, results driven environment. Seeking a career opportunity to secure a position in a professional and challenging environment where I can utilize best of my skills.

  • Desktop support
  • Problem resolution
  • TCP/IP
  • Invoicing
  • Cleaning
  • Product Knowledge
  • Lifting and Sorting
  • Materials Handling and Transport
  • Forklift Operation
  • Inventory Maintenance
  • MS Office
  • Communications
  • Sales
  • Shipping and Receiving
  • Store Merchandising
  • Order Picking and Processing
  • Wrapping and Boxing
  • Inventory Control
  • Repair
Riviera Kaufer High Riviera, TX, Expected in 05/2005 High School Diploma : - GPA :
Del Mar College Corpus Christi, TX, Expected in Associate of Applied Science : Information Technolgy - GPA :
Work History
Bamboohr - Help Desk Technician
Phoenix, AZ, 02/2017 - 02/2020
  • Provided technical computer support, such as configuration, installation and troubleshooting computer hardware and software.
  • Provided installation, configuration, maintenance and support of printers.
  • Performed intermediate computer hardware, software and peripheral setups, installations and configurations.(i.e. keyboard, mouse, scanners and disk drivers)
  • Performed basic installation and configuration of wireless routers.
  • Provide end-user support to County employees for County-owned PC hardware and County-used software applications, including providing written documentation.
  • Oversee the daily performance of computer systems.
  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Loaded software, granted permissions and configured hardware for new employees
  • Activated accounts for clients interested in new services.
  • Installed, modified and repaired software and hardware to resolve technical issues.
Kehe Food Distributors - Warehouse Clerk
San Jose, CA, 03/2014 - 12/2016
  • Receive and count stock items, and record data manually or computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
  • Kept records on the use and/or damage of stock or stock handling equipment.
  • Recommend disposal of excess, defective, or obsolete stock.
  • Dispose of damaged or defective items, or return them to vendors.
  • Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas.
  • Moved and lifted heavy loads of merchandise using heavy equipment.
  • Greeted customers and directed to requested products.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Ozinga - Parts Specialist
Raleigh, NC, 03/2009 - 11/2013
  • Issued parts to technicians to complete customers' repairs.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Identified early product failure trends and communicated information to customers to help select more suitable parts.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
  • Increased store revenue by cross-selling products and upselling services to customers.
  • Tracked parts use and charged items to customer accounts for billing.
  • Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Read and studied catalogs to identify new market parts and capitalize on emerging trends.
  • Maintained excellent attendance record, consistently arriving to work on time.

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School Attended

  • Riviera Kaufer High
  • Del Mar College

Job Titles Held:

  • Help Desk Technician
  • Warehouse Clerk
  • Parts Specialist


  • High School Diploma
  • Associate of Applied Science

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