Reliable, detail-oriented HEDIS clerk with experience in receiving, reviewing, and filing wide range of medical records. Focused with strong organizational skills. Highly accurate and efficient with strong time management skills. Seeking longterm employment with progressive, reputable company in the medical field.
Medical terminology understanding
Ability to maintain confidentiality
Knowledge of modern office equipment
Excellent telephone etiquette skills
Ability to maintain records and files
Excellent time management
Attention to detail
Effective reporting skills
HEDIS Coordinator, 09/2015 to Current MedSearch/ Care1st Healthplan – Monterey Park, CA Provide administrative assistance and coordination for projects initiated by the Quality Improvement department including medical record abstraction related to the Star-rating, HEDIS, and Medicare HCC efforts. Promote a team environment and positive work environment while under the pressure of meeting deadlines and daily quotas. Coordinate mass mailings and mass record requests via fax, filing, scheduling, obtaining copies of medical records, phone follow-up, tracking, and data entry. Outreach to members to ensure there are no barriers in receiving health care and assist as needed.
Medical Receptionist/ Biller, 11/2014 to 06/2015 Foot and Ankle Clinic – Santa Ana, CA Assist new patients in filling out initial paperwork. Handled all administrative duties such as answering phones (as well as phoned patients to confirm appointments), scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping. Ensured cleanliness, sanitation and maintenance of exam rooms and equipment.
Delivery Coordinator, 06/2014 to 01/2015 Oakley – Lake Forest, CA Revised and verified orders were correct and complete. Prepped orders for delivery and verified correct shipping locations. Logged in all orders into an EXCEL spreadsheet for daily reporting of shipments. Pulled orders from warehouse stock and provided stock to team members to keep work flowing.
Certified Medical Biller: Medical Billing and Coding, 2015 UEI College - Anaheim, CA
High School Diploma: 2009 Magnolia Lyceum - Garden Grove, CA