Integrity-driven and highly organized change agent, offering years of experience and a strong performance record in client relations, reliability, and leadership. Some of my qualifications include: Maintaining outstanding levels of client satisfaction, retention, and referrals through responsiveness, personalized service, knowledgeable assistance, and follow-up; providing a total commitment to colleagues, clients, and the organization as a whole. Sustain a professional appearance and demeanor in hectic environments in which time and resources are limited. Adapt quickly to new job duties and procedures with limited training and supervision. Resourceful problem solver with a talent for identifying needs and presenting practical solutions; exercise a proactive approach in addressing conflicts before they spiral out of control, as evidenced by low to non-existent record of grievances during the entire term. Well-liked, trusted, and respected; known for conveying a warm and professional image to effective rapport-building and collaboration with coworkers, outside agency representatives, physicians, and other healthcare professionals. Fully computer literate on a range of office applications and computerized documentation.
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