- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Over 10+ years of experience working on electro-mechanical equipment and computer systems. Skilled Technologist with experience configuring computers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Recognized consistently for outstanding performance, customer service and quality work.
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Canon Solutions America – Reno, NV,
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by 95%.
- Updated logs of actions taken using software computer tracking system.
- Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
- Removed malware and other threats from laptops and desktop systems.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Patched software and installed new versions to eliminate security problems and protect data.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Configured hardware, devices and software to set up work stations for employees.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
Canon Solutions America – City, STATE,
- Visited customer locations to assess equipment functioning and develop repair plans.
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted repairs on Office and Production printing equipment, typically returning machines and tools to functionality within industry standard timeframe.
- Trained junior maintenance professionals on correct repair and troubleshooting procedures.
- Completed documentation for recordkeeping and customer use.
- Educated prospects on product implementation and usage and answered technical and security questions.
Officia Imaging – City, STATE,
- Visited customer locations to assess equipment functioning and develop repair plans.
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted repairs on Office and Production printing equipment, typically returning machines and tools to functionality within industry standard timeframe.
- Trained junior maintenance professionals on correct repair and troubleshooting procedures.
- Completed documentation for recordkeeping and customer use.
- Prepared tank and equipment for movement and combat.
- Serviced tank following maintenance standard procedures.
Certification in DC circuits - AC circuits, Process Control and Instrumentation, PLC programming and C++
Certificate Electronics Technician
Federico Villarreal National University - Lima, Peru,
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Resume Overview
School Attended
- Los Medanos College
- Worldwide Educational Services of California
- Federico Villarreal National University
Job Titles Held:
- Hardware Maintenance Technician
- Sr. Digital Service Engineer
- Sr. Digital Service Technician
- Specialist M1A2 Abrams Crew Member
Degrees
- Bachelor of Science
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