Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

I am an efficient, quick-learner with strong interpersonal and communication skills. Each job that I have been lucky to have has provided me with life-long skills that continue to help me with future endeavors. I feel very comfortable handling money, food and diverse customer needs without losing focus or sacrificing service quality. I believe I am a very responsible and dependable individual who can be trusted with daily tasks and duties, has strong punctuality, can provide quality service, and is eager to learn and be challenged.

  • Social Skills
  • People-Oriented
  • Service Prioritization
  • Dedicated
  • Comfortable Handling Payment
  • Responsible and Reliable
  • Problem Resolution
  • People-Oriented
  • Menu Memorization
  • Product Knowledge
  • Table Bussing
  • Planning and Coordination
  • Organized and Creative
  • Activity and Event Planning
09/2019 to 08/2020
Hair Salon Receptionist Jefferson Health Northeast Philadelphia, PA,
  • Greeted guests and members upon arrival to create positive first impressions.
  • Checked guests in quickly and introduced clients to their stylist.
  • Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
  • Consistently kept reception area clean and welcoming, as well as maintaining a positive presence at front desk.
  • Created customer-company relationships with returning customers by remembering names and requested services.
  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
  • Listened closely to any customer complaints and responded appropriately to issues.
  • Responded to customer inquiries by phone, email and in person.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Organized online bookings and processed online payments using SalonBiz program.
  • Maintained updated knowledge of industry products and services.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Kept up on daily laundry, sweeping and product shelf dusting.
  • Had responsibility of checking inventory, placing product orders and re-stocking product and hair color.
  • Trained new hires on appointment scheduling, opening/closing duties, and navigating online booking program used.
05/2018 to 08/2020
Family Nanny Hilton Worldwide Mclean, VA,
  • Nannied for multiple families, but worked with one specific family for two school years and three summers.
  • Helped children complete daily homework assignments to support academic success.
  • Provided safe transportation for kids to sports practices, school events and friend sleepovers.
  • Maintained very organized and efficient schedule with extra-curricular activities.
  • Developed lasting, professional relationships with families.
  • Created strong bond with children, becoming a trustworthy ally in their lives.
  • Performed light housekeeping duties, cooked meals, and helped care for pets.
  • Involved children in having responsibilities for household pets and chores.
  • Organized fun and creative summer bucket list to entertain kids during their break.
10/2017 to 05/2018
Restaurant Hostess Mimi's Cafe City, STATE,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Escorted guests to seating area, provided menus and highlighted current specials to promote positive experience.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Assisted servers by taking drink orders from tables and delivering them while monitoring arriving patrons.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Notified server after seating parties in section to facilitate prompt service.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Managed guest expectations by relaying information regarding hours, wait times seating and specials.
  • Answered front of house phone to inform customers of wait times, provide dining information, take reservations and record to-go orders.
  • Was responsible for placing and assembling take out orders as well as checking out guests when they arrived to pick up their order.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Education and Training
Expected in 05/2019
High School Diploma:
Legacy High School - Broomfield, CO
Expected in
Associate of Arts: Film Production
Los Angeles Film School - Hollywood - Los Angeles, CA

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School Attended

  • Legacy High School
  • Los Angeles Film School - Hollywood

Job Titles Held:

  • Hair Salon Receptionist
  • Family Nanny
  • Restaurant Hostess


  • High School Diploma
  • Associate of Arts

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