Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Reliable employee seeking career offering position With excellent communication and good judgment.

  • Call Answering and Routing
  • Greeting and Seating Clients
  • Interpersonal Communication Skills
  • Computer Proficiency
  • Data Entry and Database Software
  • Customer Service Process Improvement
  • Visitor and Customer Relations
  • Cash Handling
  • Guest Satisfaction
  • Positive Attitude and Energetic
  • Customer Complaint Resolution
  • Word Processing
  • Cash Register Operations
  • Alternative Therapies
  • Client Service
  • Workflow Efficiency
  • Knowledge Base
  • Detailed Instruction
  • Information Updates
  • Safety Training
  • Hospitality Management
  • Workflow Processes
  • Office Supplies and Inventory
  • Communications Strategies
  • Household Chores
  • Sustainable Systems
  • Activity Monitoring
  • Charting and Clinical Documentation
  • Psychiatric Disorders
  • Needs Assessment
  • Mental Health Care
  • Excellent Customer Service Skills
  • Supporting Daily Living Needs
  • Site Visits
  • Maintaining Safety Standards
  • Community Mental Health Programs
  • Client Transportation
  • Team Meetings
  • Front Desk Operations
Work History
06/2021 to Current
Hair Salon Receptionist Jefferson Health Gloucester County, NJ,
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Achieved specified sales targets by promoting special treatments, additional services, and products.
  • Escorted clients to spa areas, treatment rooms and offices.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Tracked scheduled treatments using Software.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
11/2020 to 06/2021
Behavioral Technician The Mentor Network Louisville, KY,
  • Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
  • Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
  • Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
  • Conducted therapeutic group sessions about life events and experiences with clients, establishing both short- and long-term goals.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds every Timeframe to check on residents.
  • Observed and monitored client behavior and responses to treatment.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
09/2018 to 09/2020
Part Time Supervisor Perry Ellis International Inc. Paramus, NJ,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Expected in 09/2019
Associate : Behavioral Health And Human Services
Community College of Philadelphia - Philadelphia, PA

Still attending

Expected in 04/2018
High School Diploma : Education
Penn Foster Career School - Scranton, PA

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School Attended

  • Community College of Philadelphia
  • Penn Foster Career School

Job Titles Held:

  • Hair Salon Receptionist
  • Behavioral Technician
  • Part Time Supervisor


  • Associate
  • High School Diploma

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