i am a approachable Shampoo Assistant with desire to transition to a stylist. Pleasant and welcoming with excellent communication and organizational skills. Assists all team members and guests and interacts effectively with customers and staff.
Skills
I AM bilingual. I speak english and spanish.
Makeup and skincare
Payment processing expertise
Business management
Hair artistry professional
Cosmetology principles knowledge
VERY Social
Product knowledge
Great customer service
Fast learner
Experience
11/2020 to Current
Hair Salon AssistantEdithlex – City, STATE,
THIS IS A PART TIME JOB
Delivered insights on application and removal of hair styling products, informing patrons on uses of various products and effective methods of removal.
Worked with hairstylists to perform general treatments such as haircolor, blowdrying, haircutting and curling hair.
Administered shampoos and massages to patrons, communicating regarding shampoo and temperature preferences to prepare hair for styling afterwards.
Checked in customers for appointments and notified stylists of clients' arrival.
Performed relaxing head and scalp massages for customers.
Applied specialized shampoos and other hair products to treat scalp illnesses, hair loss or damage due to poor treatment or excessive exposure to elements.
Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
Sanitized and arranged scissors, combs, brushes and other styling tools in addition to sweeping and laundry.
Assisted hairstylist with washing, blow-drying and styling.
Readied foils and mixed color and other chemicals to prepare for hair coloring, bleaching and highlighting.
Welcomed, seated and prepared clients for services by snapping waterproof drape gown in place.
Took photos of customer results, products and other salon activities to post on social media to promote business.
10/2018 to 02/2021
Cahsier at a Pizzeria Sunnyside Pizza – City, STATE,
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved issues regarding customer complaints and escalated worsening concerns to the manager for remediation.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Monitored sales events, added new merchandise and rang up purchases.
Resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Trained new team members in cash register operation, stock procedures and customer service.
Assisted customers with account updates, new service additions and promotional offers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
I helped the pizza man season the garlic knots, open boxes, cut pies, fill in the fridge and take out pies from the oven.
07/2016 to 11/2016
Head WaitressMadison Cafe – City, STATE,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Collaborated with host, bus person and cook to serve up food and beverage options.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Calculated charges, issued table checks and collected payments from customers.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education and Training
Expected in 06/2019
High School Diploma: Queens Technical High School - Sunnyside, NY, GPA:
Expected in
: Mortician Borough Of Manhattan Community College Of The City University Of New York - New York, NY GPA:
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School Attended
Queens Technical High School
Borough Of Manhattan Community College Of The City University Of New York
