Enthusiastic college graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training in animal welfare and husbandy. Motivated to learn, grow and excel in animal care.
- Hospitality services
- Guest satisfaction
- Spreadsheets
- MS Office
- Organization
- Fecal, Urine and Blood Testing
- Animal behavior observation
- Retail services
- Pallet Jack Operation
- Team building
- Problem resolution
- Lab Operations
- Necropsy
- Centrifugation and fecal flotation
- Majored in Animal Science
- Member of Animal Science/ Pre Vet club, Minorities in Agriculture, Natural Resources, and Related Sciences (MANNRS), and many other organizations.
- Coursework in Poultry production, beef production and swine production.
- Elected to Treasurer for Animal Science/Pre-vet in 2019
Charlotte, NC, 03/2019 - Current
- Greeted 100+ daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Recommended top dining and entertainment options for guests in Baton Rouge area.
- Trained new personnel regarding company operations, policies and services.
- Entered orders into FlashParking computer database system.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Minneapolis/Saint Paul, MN, 05/2017 - 12/2018
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked aisles and backroom areas for spills or and notified maintenance and management for quick clean-up.
City, STATE, 08/2016 - 05/2018
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Received and routed business correspondence to correct departments and staff members.
- Entered statistical data using Microsoft office software, following procedures to keep information private.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Microsoft office and G-Suite.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
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School Attended
- Southern University And A & M College
Job Titles Held:
- Guest Services Associate
- Overnight Stocker
- Federal Work Study Student
Degrees
- Bachelor of Science
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