Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Knowledgeable and skilled hospitality & customer service professional successful at balancing guest and business needs. Well-organized, efficient with multi-tasking, planning and communication skills.

Hostess/Server, 10/2016 to 12/2020
First Hospitality Group IncBloomington, IN,
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Partnered with team members to efficiently serve food and beverages.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Guest Service Representative, 12/2019 to 07/2020
Abercrombie & Fitch Co.Houston, TX,
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
Server/Bartender, 10/2017 to 06/2019
Sage Hospitality Resources, LlpAlexandria, VA,
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
Education and Training
High School Diploma: , Expected in 03/2018
Wilson County Adult High School - Lebanon, TN,

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School Attended

  • Wilson County Adult High School

Job Titles Held:

  • Hostess/Server
  • Guest Service Representative
  • Server/Bartender


  • High School Diploma

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