LiveCareer-Resume

guest service coordinator resume example with 8 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Astute Valet Manager with profound knowledge of managing velvet services in a variety of settings. Adept at customer interactions and staff management including employee scheduling and accurate record keeping. Specialize in ensuring customer satisfaction in typically fast-paced environments.
Highlights
  • Well-rounded experience with supervising valet staff in various settings 
  • Licensed driver with a current license and excellent driving record
  • Strong understanding of applicable transportation laws
  • Proficient in MS Office Suite applications
  • Solid front desk management and organizational skills
  • Strong communications skills
Education
Westside high school Houston, Texas Expected in 2011 High School Diploma : - GPA :
Prairie View A&M University Prairie View , Texas Expected in 2013 Associate of Arts : Education - GPA :
Experience
Grand Sierra Resort And Casino - Valet Supervisor
Reno, NV, 09/2015 - Current
  • Assisted with car parking duties during busy periods.
  • Coordinated parking solutions for various events.
  • Maintained accurate data on all parked vehicles.
  • Ensured the safety and security of all valet parked vehicles.
  • Periodically checked vehicles stored in lots.
  • Evaluated the performance of each staff member.
  • Ensured the timely collection of valet fees.
Hilton Worldwide - Guest Service Coordinator
Arlington, VA, 06/2013 - 11/2015
  • Possess a friendly attitude and pleasing personality
  • Excellent customer service, telephone, and coordination skills
  • Efficient at multitasking and completing tasks on time
  • Eloquent communication skills that help handle demanding guests
  • Superior tracking abilities that allow managing attendance and appointments
  • Ability to maintain up-to-date data and visitor's records
  • Excellent knowledge of the service and hospitality industries
Onix Group - Guest Service Representative
Northridge, DE, 05/2012 - 07/2012
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Helping any, and all customers.
  • Installing hitches and wiring while inspecting equipment for a safe travel.
  • Running the forklift.
  •  Closing and opening store. Taking nightly deposits.

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Resume Overview

School Attended

  • Westside high school
  • Prairie View A&M University

Job Titles Held:

  • Valet Supervisor
  • Guest Service Coordinator
  • Guest Service Representative

Degrees

  • High School Diploma
  • Associate of Arts

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