Astute Valet Manager with profound knowledge of managing velvet services in a variety of settings. Adept at customer interactions and staff management including employee scheduling and accurate record keeping. Specialize in ensuring customer satisfaction in typically fast-paced environments.
Well-rounded experience with supervising valet staff in various settings
Licensed driver with a current license and excellent driving record
Strong understanding of applicable transportation laws
Proficient in MS Office Suite applications
Solid front desk management and organizational skills
Strong communications skills
Lanier Parking SolutionsOctober 2015 to CurrentValet Supervisor Atlanta, GA
Assisted with car parking duties during busy periods.
Coordinated parking solutions for various events.
Maintained accurate data on all parked vehicles.
Ensured the safety and security of all valet parked vehicles.
Periodically checked vehicles stored in lots.
Evaluated the performance of each staff member.
Ensured the timely collection of valet fees.
Towne ParkJuly 2013 to December 2015Guest Service Coordinator Atlanta, Georgia
Possess a friendly attitude and pleasing personality
Excellent customer service, telephone, and coordination skills
Efficient at multitasking and completing tasks on time
Eloquent communication skills that help handle demanding guests
Superior tracking abilities that allow managing attendance and appointments
Ability to maintain up-to-date data and visitor's records
Excellent knowledge of the service and hospitality industries
UhaulJune 2012 to August 2012Guest Service Representative Houston, Texas
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Helping any, and all customers.
Installing hitches and wiring while inspecting equipment for a safe travel.
Running the forklift.
Closing and opening store. Taking nightly deposits.
Westside high school2011High School DiplomaHouston, Texas
Prairie View A&M University2013Associate of Arts: EducationPrairie View , Texas