Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away. Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care.

  • Payment Processing
  • Locating Merchandise
  • Loss Prevention
  • Verbal and Written Communication
  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Dining Room Cleaning and Upkeep
  • Food and Beverage Service
  • Age Verification
  • Menu Recommendations
  • Food Safety Standards
  • Service-Oriented
  • Upselling and Cross Selling
  • Workflow Coordination
  • Cool Under Pressure
  • Cleaning and Sanitizing
  • Special Requests and Substitutions
  • High Energy and Stamina
  • Menu Memorization and Presentation
  • Warm and Friendly
  • Staff Training
  • Team Player
  • Transactions and Cash Handling
  • Order Accuracy and Delivery
  • Able to Lift 30 Pounds
  • Relationship Building
  • Detail-Oriented
  • Table Monitoring and Turnover
  • Food Preparation and Safety
  • Microsoft Office
  • ServSafe Certified
  • Decision Making
  • Multitasking and Prioritization
  • Valid Food Handlers Certification
  • To-Go Order Preparation
  • Tableside Service
  • Food and Beverage Pairings
Work History
06/2021 to Current Guest Service Associate Busch's, Inc. | Farmington Hills, MI,
  • Helped customers complete purchases, locate items and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
05/2020 to 04/2021 Kennel Attendant Encore Vet Group | Brooklyn, NY,
  • Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Cared for over [Number] animals by feeding and bathing, taking dogs for walks, cleaning litter boxes and supervising playtime.
  • Completed animal intakes to board animals, labeling all home items and toys properly.
  • Exercised animals regularly with walks and rigorous play activities.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Fed, watered and cared for different types of farm animals, including goats, sheep and chickens.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Communicated professionally with pet owners via phone, email and text.
  • Coordinated schedules to optimize care for multiple pets and team members each day.
03/2018 to 04/2020 Server Restoration Hardware (Rh) | Newport Beach, CA,
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Took orders and delivered food items to residents in main dining room.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
Expected in 06/2018 High School Diploma | Deltona High School, Deltona, FL GPA:

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Resume Overview

School Attended

  • Deltona High School

Job Titles Held:

  • Guest Service Associate
  • Kennel Attendant
  • Server


  • High School Diploma

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