Livecareer-Resume

Guest Service Agent Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
I am innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. I am a highly enthusiastic customer service professional with five plus years client interface experience. I am dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Highlights
  • MS Office Applications (Word, Excel, PowerPoint) and internet skills
  • Leadership/Management Skills Communications and interpersonal Skills
  • Ability to Self-Manage and Self-Motivated
  • Team Orientated
  • Conflict resolution techniques
  • Team management
  • Focused on customer satisfaction
  • Skilled multi-tasking


Skills
  • Professional and friendly
  • Careful and active listener
  • Multi-tasking
  • Cash handling
Accomplishments
  • Improved customer retention in 2015 by 20% from the previous five years.
Experience
02/2012 to 06/2013
Guest Service Agent Desert Diamond Casino Ajo, AZ,
  • Created new processes and systems for increasing customer service satisfaction.
  • Expressed appreciation and invited guest to return to the store.
  • Managed quality communication, guest support and product representation for each guest.
02/2010 to 09/2015
Manager Trident Seafoods Akutan, AK,
  • Successfully managed the activities of eight team members in multiple locations.
  • Provided a high level of product and leadership support to representatives and customers.
  • Resolved customer questions, issues and complaints.
03/2009 to 2010
Receptionist Cleveland Clinic North Ridgeville, OH,
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Accurately logged all daily shipping and receiving orders.
  • Communicated all merchandise needs or issues to appropriate supervisors.
05/2006 to Current
Temporary Staffing Agent Manpower-Staffing City, STATE,
  • Supported daily operations
  • Organized files
  • Prevented company losses using awareness, attention to detail and integrity.
Education
Expected in 04/2008
BBA: Business
Robert Morris University - Chicago, IL
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Robert Morris University
Job Titles Held:
  • Guest Service Agent
  • Manager
  • Receptionist
  • Temporary Staffing Agent
Degrees
  • BBA

Similar Resume

View All
Guest Service Agent
Guest Service Agent
Guest Service Agent