guest sales associate resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Flexible hard worker ready to learn and contribute to team success. A dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Responsible and friendly Guest Sales Associate who makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skills
Cash register operation
Cash counting machine operations
Payment processing
Customer assistance
Credit and cash transactions
Cash management
Training and mentoring
Coin counting
Reliable and trustworthy
Multitasking
Customer service
Work ethic
People skills
Problem resolution
Organizational skills
Patient callbacks
Telephone etiquette
Technologically savvy
Leadership
Conflict resolution
Education and Training
Dewitt High SchoolDewitt, MIExpected in 06/2021 ā āHigh School Diploma: - GPA:
Experience
Hand & Stone - Guest Sales Associate Fort Mill, SC, 08/2021 - Current
Organized store by returning merchandise to proper areas and restocked displays.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Used Zenoti register system to ring up customer purchases, process payments and issue receipts.
Communicated with customers about waxing services and or wax pass package offerings, including policies, restrictions and refund policies.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Primary Care Solutions - Medical Receptionist Decatur, TX, 05/2021 - 06/2021
Entered insurance, demographics and health history into patient database.
Checked patients in and out for appointments and collected co-payments.
Called patients to confirm scheduled appointments and obtain additional details.
Processed patient payments and scanned identification and insurance cards.
Protected patients by observing strict HIPAA guidelines.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Took messages from patients and promptly relayed to appropriate staff.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Straightened up waiting room to maintain neat and organized space.
Conducted patient intake interviews to collect medical information and insurance details.
Omni Hotels - Hostess Bretton Woods, NH, 09/2019 - 11/2019
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Communicated with servers about new tables, changes in food availability and customer comments.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
The Arctic Corner - Server/Cashier City, STATE, 04/2017 - 06/2019
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Received payments for products and issued receipts.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Accomplishments
My excellent work ethic had my boss give me a raise in less than 12 months of working for the company and also offered me a manager position but due to being in school i could not accept.
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