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GSA (guest service associate) Resume Example

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GSA (GUEST SERVICE ASSOCIATE)
Summary

Dedicated, and professional individual who has over 3 years experience in reception, and customer service. Answering a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed at any task given.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Dedicated team player

Strong organizational skills

Active listening skills

Energetic work attitude


  • Strong interpersonal skills
  • Mail management
  • Self-starter
  • Answering multiple phone lines
  • punctual
  • patient

Top sales performer

Adaptive team player

Opening/closing procedures


Accomplishments

  • Demonstrated proficiencies in telephone, e-mail, fax, filing, and front-desk reception within high-volume environment.

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Experience
Burr & Forman LlpGSA (guest service associate)
Tampa , FL

Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. number one in sales. Performed store opening, and closing duties.

Sterlent Credit Unionfront desk receptionist (temp)
City , STATE

Managed incoming and outgoing calls. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. filed and completed any task given by co- workers.

Victorias Hair And SpaReceptionist
City , STATE

Helped customers select products that best fit their personal needs. Answered customers' questions and addressed problems and complaints in person and via phone. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Balanced the needs of multiple customers simultaneously in a fast-paced environment. opening, and closing duties. high call volume.

Education
Amador valley2005High School Diploma: generalCity, State
Art institutescertificate: photographyState
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

67Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • Amador valley
  • Art institutes

Job Titles Held:

  • GSA (guest service associate)
  • front desk receptionist (temp)
  • Receptionist

Degrees

  • High School Diploma : general
    certificate : photography

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