GSA (guest service associate) Resume Example
Dedicated, and professional individual who has over 3 years experience in reception, and customer service. Answering a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed at any task given.
Strong organizational skills Active listening skills Energetic work attitude |
Top sales performer Adaptive team player Opening/closing procedures |
- Demonstrated proficiencies in telephone, e-mail, fax, filing, and front-desk reception within high-volume environment.
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Tampa , FL
Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. number one in sales. Performed store opening, and closing duties.
City , STATE
Managed incoming and outgoing calls. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. filed and completed any task given by co- workers.
City , STATE
Helped customers select products that best fit their personal needs. Answered customers' questions and addressed problems and complaints in person and via phone. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Balanced the needs of multiple customers simultaneously in a fast-paced environment. opening, and closing duties. high call volume.
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Resume Overview
School Attended
- Amador valley
- Art institutes
Job Titles Held:
- GSA (guest service associate)
- front desk receptionist (temp)
- Receptionist
Degrees
- High School Diploma : general
certificate : photography
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