To find a job that allows me to gain experience as a customer service specialist. Phlebotomy Training Specialists School (January 2021, 4 week class) Student
Learned proper procedures for venipuncture and dermal puncture for all types of patients
Passed both practical and national exam
Practiced in depth proper methods of drawing blood
Acquired skills concerning tubes and order of draw Big O Tires (June 2020 - December 2020) Lead Service/Tire Tech
Followed all protocols for changing out new tires efficiency and properly disposing of old tires
Acted professionally with customers and the cars to prevent any damage
Cleaned and swept shop after each vehicle to keep work area clean and free of debris
Learned all proper procedures to keep vehicles flowing and reporting all incidents to supervisor Mark Sublette LLC (January 2020 - June 2020) Lead Tech
Inspected all new windows for any possible defects for quality control
Followed all safety guidelines according to OSHA guidelines to prevent any accidents and work related injuries
Acted professionally in customers homes, making sure not to damage any property and clean up any and all messes made during install
Always detailed oriented to ensure correct placement of window Coffman Construction Inc. (August 2019 - January 2020) General Laborer
Built walls in new build projects and in remodels of customers homes and businesses
Followed all safety guidelines to prevent workplace injuries
Controlled a multitude of power tools to complete projects in safe and timely manner
Arrived to job sites according to management about when projects could be started for the day Denver Mattress (January 2019 — August 2019) Warehouse Employee
Drove a picker type forklift, would transfer new mattresses from receiving area to shelves, and scan into inventory
Followed safety measures while on picker and forklift to ensure no costly mistakes
Helped on dock area to assist in loading tractor trailers to prevent shipment from being delayed
Scanned in all new products using hand held scanner, to make sure inventory is correct Colorado Pest Management (November 2017 — January 2019) Service Technician/Lead Wildlife Professional
Treated commercial and residential properties in accordance with FDA regulations to rid customer properties of pests to include cockroaches, bedbugs, spiders, etc.
Upheld company truck policy by keeping vehicle clean, free of spilled pesticides, and organized, to continue maximum efficiency
Fulfilled customer expectations by using substantial knowledge of products and pests to solve problems
Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Skills
Above average knowledge in Microsoft Office; Excel, PowerPoint, Word, and Outlook
Phlebotomy
Photography
Safety Procedures
Effective communication
Safety and compliance
Recording Data
Drawing Blood
Blood Specimen Storage
Patient Care
Specimen Collection
Venipuncture
Blood Collection
Time management
Health education
Organization and Time management
Customer Service
Adaptability
Work History
Groundskeeper/Maintenance Worker, 01/2021 - Current Scripps Health – San Diego, CA,
Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
Supervised upkeep of entire facility and contacted supervisors with service repair needs.
Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
Properly handled, transported and disposed of recycled materials.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Removed outdoor debris, including yard clippings into receptacles to properly maintain grounds.
Safely and effectively handled wide range of cleaning products and solutions.
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