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Grocery Stocker Resume Example

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KM
GROCERY STOCKER
Summary

Seasoned customer service associate who loves to gain new skills and experiences. Excellent ability to build and keep positive relationships with customers, maintain professional appearance and uphold a strong public image. I am a very knowledgeable and tech-savvy individual with in-depth knowledge of Microsoft and Quickbooks. I feel personally involved with every customer I have ever helped because I am more than a customer service associate in any work environment. I am a friend, a listener, a therapist, anything the customer needs to be happy, satisfied, and/or content with their choices. I am not only passionate about business success and supporting company staff, but also talented at supporting and fulfilling customer needs.

Skills
  • Computer skills including: Quickbooks & Excel/Access
  • Experienced with payment transactions
  • Problem Solver
  • Amazing customer service
  • Determination
  • Compassion
  • Hardworking
  • Always Dependable
  • Organized and Creative
  • Outstanding leadership
  • Optimist
Experience
Festival Foods | Menasha , WIGrocery Stocker09/2019 - Current
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Assisted customers based on currently available product, promotional and policy information.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Notified maintenance immediately of any spills or issues, enabling quick clean-up and remediation.
  • Monitored available products and suggested items to reorder.
  • Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.
  • Provided friendly and knowledgeable service to all guests.
Kroger | Redmond , ORCashier08/2017 - 09/2019
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Read weekly sales inserts and monitored price changes.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer's issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Kroger | Riverside , CAScanning Coordinator 02/2019 - 07/2019
  • Coordinated seasonal and promotional marketing collateral, including executing signing packages.
  • Greeted customers and delivered excellent customer service to promote sales and repeat business.
  • Addressed pricing discrepancies by researching original price and fixing inaccurate information.
  • Completed price changes and maintained proper signage for product displays.
  • Analyzed price relationships between products to formulate best pricing strategies for each offering.
  • Maintained accurate inventory data by identifying and correcting pricing discrepancies.
  • Analyzed competitive landscape for product categories to assess current pricing strategies and adjust offerings.
  • Used internal revenue, profit and inventory trends to guide forward-thinking pricing decisions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
Hendersonville High School | City, StateHigh School Diploma06/2019
  • 3.8 GPA
Blue Ridge Community College | City, StateLevel 1 Bookkeeping in Accounting05/2020

Achieved my first part of my associates, level 1 bookkeeping, after my first year of college.

  • Dean's List Honoree 2nd Semester Spring of 2020
  • Justin and Eula Mae Roper Memorial Scholarship Recipient
Blue Ridge Community College | City, StateAssociate of Science in AccountingExpected in 05/2021

As of July of 2020, I still have two more semesters at Blue Ridge Community College until I receive my Associates in Accounting.

Activities/Hobbies

My hobbies when I am not at work or working towards my degree include the following:

  • Hiking
  • Reading
  • Video games
  • Spending time with my loved ones
  • Playing with my animals
  • Cooking
Build Your Own Now

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Formatting
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Hendersonville High School
  • Blue Ridge Community College

Job Titles Held:

  • Grocery Stocker
  • Cashier
  • Scanning Coordinator

Degrees

  • High School Diploma
    Level 1 Bookkeeping in Accounting
    Associate of Science in Accounting

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