Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Time management
  • Resource allocation
  • Facilities maintenance
  • Vendor relationship management
Experience
10/2021 to Current LW2 Rural King | Gallipolis, OH,
  • Folded and stacked items such as sheets, towels and blankets.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Separated and sorted dirty laundry.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Completed orders for clean linens by working quickly to meet deadlines.
  • Transferred wet laundry to dryers, changed heat settings and ran for set time to dry items.
  • Used different types of machines and computer-operated models to complete laundry loads.
  • Delivered clean laundry to folding room to restock.
  • Inspected laundry for damage or stains to repair or pre-treat.
09/2020 to 03/2021 Greeter Schulte Hospitality Group | Columbia, SC,

Welcomes and assists patients, their families and visitors entering Virginia Mason Memorial. Answers questions, provides information and directs people to the location they need, creating an atmosphere that is caring and efficient.

Responsible for appropriate screening of patients and visitors, including temperature checks.

  • Cordially greets visitors and patients upon arrival. Ascertains patients’ and/or visitors’ needs and directs them accordingly.
  • Provides basic health screenings of patients and visitors, including temperature checks. Ensures hospital policies are followed, including appropriate mask wearing.
  • Provides badges to visitors.
  • Provides assistance to patients and visitors by obtaining wheelchairs, or other services needed. Escorts or transports patients who need help to their destination.
  • Monitors the overall appearance of the waiting area and completes minor cleaning tasks.
  • Performs related duties as required.
09/2018 to 09/2020 Housekeeper Manager Noble House Hotels And Resorts | Bryan, TX,
  • Minimized costs by working and negotiating with multiple suppliers.
  • Managed team of employees, daily progress reports and overall project planning.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Provided insight and information to management regarding onsite improvement project specifications.
  • Implemented improved training procedures to better develop new personnel.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Collaborated in development of Maintenance,Housekeeping and front desk procedures.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Supported Housekeeping staff department by compiling paperwork and taking detailed meeting minutes.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including inventory and time management.
  • Created agendas and communication materials for team meetings.
07/2013 to 09/2018 Housekeeping Manager Hyatt | Carmel, IN,
  • Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
  • Oversaw controls over expenses and inventory for optimal budget tracking.
  • Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
  • Supervised and supported all new personnel to maximize quality of service and performance.
  • Submitted repair requests to maintenance team.
  • Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
  • Trained, coached and mentored staff on best practices and protocols to ensure smooth new program adoption.
  • Reviewed employee performance and devised improvement plans.
  • Collaborated with front desk to respond promptly to all guest requests.
  • Ordered housekeeping supplies and guest toiletries.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Managed team of employees, daily progress reports and overall project planning.
09/2003 to 09/2013 Housekeeper Oxford Suites | City, STATE,
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Swept and vacuumed floors, hallways and stairwells.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Changed and laundered sheets, removing stains by using specific cleaners to restore all linens to pristine condition.
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Supplied guests with extra towels and toiletries when requested.
  • Dusted and vacuumed Sixteen assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Swept and damp-mopped private stairways and hallways.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Education and Training
Expected in 07/1996 GED | Whatcom Community College, Bellingham, WA GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Whatcom Community College

Job Titles Held:

  • LW2
  • Greeter
  • Housekeeper Manager
  • Housekeeping Manager
  • Housekeeper

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: