to 01/2008 Sudan University of Science and Technology
Set up and lead laboratories (Electronics Workshop and C++).
Tutor students Mathematics and telecom courses.
Network Operation Center).
Sudanese Mobile Telephone Company (Zain Sudan) | Khartoum, Sudan | 04.2008 > 09.2014.
Carrying out all regular O&M routines and preventive maintenance activities so as to minimize system downtime, such as: system backups, routine hardware tests, monitoring the availability of network resources and capacities, switching and compression systems health check ..
Providing 1st line O&M including accurate and timely problem remedy, escalation, and resolution of any failures in the shortest possible time and within set reaction and remedy Time targets applicable to various fault categories.
Performing assessment, implementation and review of change requests in accordance with change management processes.
Participating in executing Network upgrade projects initiated by Projects Planning, Control and Optimization Department as per requirements.
Gathering statistical network performance data for performance analysis.
Insure compliance with all applicable policies & regular requirements on Information Security.
Performance Management .Configuration Management.
Hands on SOEM, SONM and SOA management systems of Ericcson Microwave Solutions MiniLink TN series, Trunk (long haul).
U2000 System / Huawei Microwave Solution RTN Series.
M2000 System /Huawei Radio and Core network.
Ericsson OSS-RC and Winfiol management systems.
Tellabs INM, DXX, and Zain Sudan IP/ MPBN network.
Politecnico di Milano Oct 2014 July 2016 (Expected) MSc Telecommunications Engineering: Nov 2006Sudan University of Science and Technology-