Livecareer-Resume

Geek Squad Consultation Agent Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Objective
Dedicated student with experience in retail sales and technical support, situational assessments, conflict resolution and exceptional communication looking to provide leadership and guidance in a Community Assistant Role.
Skills
  • Experience de-escalating client issues and conflict resolution.
  • Highly dependable
  • Able to adapt to challenge and change
  • Apple Certified iOS Repair Technician
  • Intel Certified Retail Expert
  • Calm under pressure
  • Excellent listener
Education
Expected in Class of 2020 Bachelor of Science | Nanoscale Engineering SUNY Polytechnic Institute Colleges of Nanoscale Science and Engineering, Albany, NY GPA:
  • 3.55/4.0 GPA
  • Undergraduate Student Government at Albany Freshman Representative
  • CNSE Presidential Scholarship Recipient
  • Student Member - IEEE
Expected in Class of 2016 High School Diploma | Red Hook High School, Red Hook, NY GPA:
  • Top 15% of class
  • 93.42/100.00 GPA
  • NYSPHSAA Scholar Athlete 2014-2016 
  • National Honor Society 2015-2016
  • New York Regents Scholarships for Academic Excellence Recipient
Work History
07/2016 to Current Geek Squad Consultation Agent Best Buy | Bluffton, SC,
  • Engage with clients to provide solutions aligning with their definition of fix.
  • Greet clients and perform consultations with unit drop-offs to determine level of service required.
  • Demonstrate repairs to clients on pickup.
  • Perform client education on aspects of technology in terms they can understand.
  • Use de-escalation and conflict resolution skills to develop understanding and results for clients.
  • Maintain Precinct operations including checking functionality of returns, processing unit shipping and receiving. 
  • Work with the sales team, explaining services and technology to help them achieve business goals.
02/2016 to 07/2016 Computing and Digital Imaging Sales Consultant Best Buy Stores L.P. | City, STATE,
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended solutions to customers based on their needs and preferences.
  • Built relationships with customers to increase likelihood of repeat business.
  • Maintained a clean and safe work environment.
  • Frequently led store in sales goals and overall performance.
09/2015 to 02/2016 EasyTech Sales Associate Staples The Office Superstore LLC | City, STATE,
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Processed intakes of customer PCs, documented progress of repairs and ensure that they were fulfilled thoroughly.
  • Completed new PC setups, data transfers, basic repairs.
  • Frequently led store in sales goals and overall performance.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

92Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • SUNY Polytechnic Institute Colleges of Nanoscale Science and Engineering
  • Red Hook High School
Job Titles Held:
  • Geek Squad Consultation Agent
  • Computing and Digital Imaging Sales Consultant
  • EasyTech Sales Associate
Degrees
  • Bachelor of Science
  • High School Diploma