[Consultation Agent] with  years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills.Seasoned Computer Technician versed in the installation and maintenance of a wide range of computer hardware, software and operating systems. Patient and resourceful.
Provided thorough support and problem resolution for customers. Supported customers having data connectivity issues. Informed customers about issue resolution progress.
Displayed courtesy and strong interpersonal skills with all customer interactions.
Cisco networking certificate from Cuyamaca College.
Graphic Design for Print Media workshop
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