Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Knowledgeable about operations and many products and able to provide friendly support to every customer. Seek to apply 20 years of related experience and take on new position with Moto Mart. I am willing to learn everything and apply it at all times

Skills
  • Cash management
  • Effective customer upselling
  • Scanner operations
  • Security monitoring
  • Payment processing
  • Training and mentoring
  • Cash register operation
  • Coin counting
  • Merchandise restocking
  • Cash drawer balancing
  • ID verification
  • Issue resolution
  • Customer assistance
  • Credit and cash transactions
  • Liquor regulations and compliance
  • Customer greeting
  • Returns and exchanges
  • Bank deposits
Experience
09/2020 to Current
Gas Station Cashier Affinity Gaming Saint Joseph, MO,
  • Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
  • Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Trained three new cashiers and supervised work during training period.
  • Monitored self-service gasoline pumps, helping customers as needed.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Coordinated store opening and closing, including keyholder work, moving displays inside and outside, summarizing daily sales and reconciling cash on hand.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Increased sales 25% by suggesting specific purchases to customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Restocked food and drink station with silverware, straws, napkins and condiments.
  • Processed customer payments quickly and returned exact change and receipts.
  • Prepared food, including pizza, hotdogs and everything on the roller grill items.
  • Answered phone calls to assist customers with questions and helped with ordering what they are asking for
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Processed returned items in accordance with store policy.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving any and all issues.
  • Stayed up to date on current item discounts to support promotions.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Assisted with performance reviews to identify areas of improvement.
  • Delegated tasks to employees and monitored activities and task completion.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Generated reports to assess performance and make adjustments.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
09/2017 to 06/2019
Gas Station Clerk Meijer, Inc. Alpena, MI,
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Processed gas and amenities payments.
  • Checked gas dispensers for leaks or malfunctions and repaired faults.
  • Stayed up to date on current item discounts to support promotions.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Helped customers find specific products, answered questions and offered product advice.
08/2005 to 07/2012
Cashier Us Lbm Holdings Eagan, MN,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Operated cash register, collected payments and provided accurate change.
Education and Training
Expected in 05/1994
High School Diploma:
Pittsfield High School - Pittsfield, IL,
GPA:
Expected in
:
Robert Morse College - ,
GPA:
Additional Information

I love working with the community. I am always on time and ready to do the job at hand.

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Resume Overview

School Attended

  • Pittsfield High School
  • Robert Morse College

Job Titles Held:

  • Gas Station Cashier
  • Gas Station Clerk
  • Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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