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Highly qualified and motivated Registered Nurse specializing in telephonic triage nursing, including mental health concerns as well acute illness and injury. Performs in stressful and crisis situations. Interprets and applies policies and procedures with good judgment. Caring, hardworking and service-oriented with more than 10 years of experience advocating for patient needs and fostering top-quality care for a diverse patient population. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Advocate for nursing practice focused on dignity and respect towards patients and colleagues.
- Triaging patient concerns
- Critical Thinking
- Detail oriented
- Strong work ethic
- Superior communication skills
- Care completed with dignity and respect
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- Staff Development and Precepting
- Broad medical terminology knowledge
- Computerized charting specialist
- Diabetes management
- Teambuilding
- Active listening
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Full Time Professional Staff Nurse, 01/2013 to Current
UPMC Physician Services
Chestnut Ridge Family Medicine – City, STATE,
- Triage all patient calls, including mental health concerns, acute illness or injury and preventative care.
- Utilize EMR system to complete prescription refills per office protocol.
- Lead management of anticoagulation patients.
- Complete prior authorization requests for medications and services.
- Provide direct patient care to a diverse patient population.
- Administer medications, track dosages and document patient conditions.
- Coordinate care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Record patients' medical history, vital statistics and test results in electronic medical records.
- Immunize patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Respond to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Impart medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
- Reach out to patients to convey lab results and provide care instructions.
Full Time Registered Clinical Nurse, 03/2012 to 11/2012
Bedford Area Health Center – City, STATE,
- Triaged all patient calls including mental health concerns, acute illness or injury and preventative care questions.
- Provided patient and staff education on various disease processes and medication side effects and administration instructions.
- Completed direct patient care to diverse patient population.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Implemented changes needed to correct deficiencies found during government inspections.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
- Communicated with patients with compassion while keeping medical information private.
- Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Directed assistive personnel to maintain safe, efficient and effective care.
Full Time Nurse Manager, 10/2010 to 09/2011
Tri-State Women’s Health Center – City, STATE,
- Triaged all patient calls specializing in women's health concerns.
- Provided leadership to the nursing staff.
- Completed annual employee evaluations to ensure continued quality patient care.
- Conducted random chart reviews to monitor compliance with state and federal regulations.
- Provided direct patient care to diverse patient population.
- Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
- Kept close eye on department operations to maintain effective coverage of all needs.
- Maintained adequate unit supplies to meet expected patient demands.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
- Coordinated employee schedules and job assignments.
Bachelor of Science: Nursing, Expected in 2020
University Of Phoenix - ,
GPA:
Honors graduate
Associate Degree: Nursing, Expected in 2009
Allegany College Of Maryland - ,
GPA:
Magna Cum Laude
- Grace J. and Walter Maxey Nursing Scholarship
- McKaig Foundation Award
- Fetterholf Foundation Scholarship
- Recruitment and Retention Committee, ACM Nursing
- American Cancer Society Relay for Life Team Captain
- Toys for Tots volunteer
- Director of Streaming Ministry at Three Seasons Church
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