Retail Supervisor and current college student aspiring to be a Business Analyst with an extensive six year background in sales, planning, budgeting and staffing. Self-directed and self-motivated team player who also works well independently to implement business growth focused on cutting companies costs and boosting companies revenue through innovative supervising techniques. I am very adaptable with a can-do attitude driven to learn, improve and succeed in every aspect possible.
University of Houston - Downtown2015BBA: BusinessHouston, TX
Houston Community College 2014Associate of Arts: Business Houston, TX Coursework In:
Science (Biology & Chemistry)
Accounting (Principles of Accounting 1 & 2)
BCIS (Business Computer Applications)
Economics (Macro & Microeconomics)
English (Composition 1, 2, & Women in Literature)
Marketing (Principles of Selling)
Mathematics (Algebra, Finite & Calculus)
Westside High School2010High School DiplomaHouston, TX
Costco WholesaleNovember 2014 to CurrentFood Service Supervisor Houston, TX
Food Service Supervisor Job Description:
Observes employee performance and paperwork to determine that department procedures are followed. Drafts and participates in presentation of employee performance evaluations.
Coordinates duties, breaks, and lunches of Food Service crew. Sets pace and provides training, encouragement, advise and feedback.
Arranges cash register fund increases and change orders, performs register voids, overrides register system flags and corrects register problems.
Participates in periodic (13 times per year) physical inventory. Drafts orders for buying office for equipment, product, and supplies.
Calculates weekly and monthly totals of sales, expenses and reports to upper management. Uses computer to compile various reports.
Dillard's July 2013 to August 2014Camera Operator Houston, TX
Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
Reported all incidents, accidents and medical emergencies to law enforcement.
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
Investigated calls and complaints involving fire, theft, accident and hazard reports.
Continuously monitored security cameras and fire, building and alarm systems.
Controlling and allowing access throughout the facility by using intercoms, cameras, and electric doors.
Monitoring areas within the facility by using cameras..
EXPRESS ClothingAugust 2010 to January 2012Sales Associate Houston, TX
Computed sales prices, total purchases and processed payments.
Described merchandise and explain operation of merchandise to customers.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Placed special orders and called other stores to find desired items.
Operated a cash register to process cash, check and credit card transactions.
Guided customers in choosing items that reflected personal style and shape.
Administered all point of sale opening and closing procedures.
Facilitated monthly and quarterly physical inventory counts.
SYMS February 2009 to January 2011Cashier/Sales Associate Houston, TX
Serves customers by helping them select products.
Welcomes customers by greeting them; offering them assistance.
Directs customers by escorting them along with suggesting items.
Advises customers by providing information on products.
Helps customer make selections by building customer confidence; offering suggestions and opinions.
Document sale by creating or updating customer profile records.
Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
Keep clients informed by notifying them of preferred customer sales and future merchandise of potential interest.
Contributes to team effort by accomplishing related results as needed (hourly, daily, weekly, quarterly).
Completeview Pro - Salient System
Boosted sales ratings by 5% by developing new processes, improving work flow, and decreasing hidden shrink.
Designed and delivered new project plans per month for projects budgeted at more than $27,000.
Westside High School, Basketball, (Freshman A & Junior Varsity) 2005 - 2009