Experienced Food Service with 18 years in the service industry. Talented at Management and Budgeting to efficiently deliver high-quality service and promote customer loyalty. Dedicated to team and business success. Well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events. Successful at building relationships with customers to increase loyalty and repeat business. Hardworking and well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Possesses excellent written and verbal communication skills to communicate with all levels of employees, vendors, clients, and customers. Able to make judgments concerning the interpretation of policies and procedures. Demonstrated ability to assist with sales projects and proposals. Strong customer service orientation and capable of addressing complaints at numerous levels. While also Demonstrated experience directing and controlling management activities of others to meet goals and objectives. A strong mentor who can coach and train employees, strong knowledge of expense management, financial planning, and strategic planning
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