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Food Service Associate Resume Example

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FOOD SERVICE ASSOCIATE
Professional Summary

Dedicated professional committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations. Able to work well in a team environment, has great time management skills and always brings a positive attitude. Flexible schedule.

Skills
  • Multitasking
  • Strong communication skills
  • Time management
  • Customer-focused
  • Quick learner
  • Typing skills
Work History
Food Service AssociateUnityPoint Health - Des Moines, IA06/2017 - Current
  • Greeted visitors, answered questions and accepted payments
  • Processed payments and counted change to complete transactions
  • Took food orders from patients and families, and explained offerings
  • Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Memorized recipes for many specialty coffee beverages and seasonal offerings
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
  • Ability to perform all positions within the Southview Café and outlets
  • Maintained regular and consistent attendance and punctuality
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
  • Customized training strategies based on individual barista knowledge, experience and strengths
  • Upheld UnityPoint's Focus values to the best of my ability
Warehouse Associate/CashierSkeffington's Formal Wear - Des Moines, IA08/2015 - 06/2017
  • Kept warehouse clean and organized to maximize team efficiency and productivity
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from dry-cleaning errors , protecting company reputation and loyal client base
  • Greeted customers and directed to requested products
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles
  • Managed timely and effective replacement of damaged or missing products
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
  • Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
  • Responded to customer requests for products, services and company information
  • Resolved customer issues through research and problem solving
Cleaning ContractorHamHead Inc. - Des Moines, IA03/2015 - 02/2017
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting
  • Offered deep cleaning expertise to clients in need of extra support for office areas
  • Worked alone to clean three buildings at Fort Des Moines, using time management wisely to finish quickly while still getting the job done well
Sandwich Maker/ CashierJimmy John's - Des Moines, IA05/2014 - 12/2016
  • Communicated menu item information and offered suggestions to promote featured products
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
  • Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons
  • Cleaned food preparation areas, tools and equipment
  • Trained team members to prepare sandwiches and other items according to instructions
  • Performed shift change tasks each day to keep store efficient and neat
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods
  • Efficiently prepared sandwiches and other menu items for guests
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers
  • Resolved customer complaints and maintained clean and tidy checkout area
Education
High School DiplomaEddyville-Blakesburg- Fremont High School - Eddyville, IA08/2010
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Resume Overview

Companies Worked For:

  • UnityPoint Health
  • Skeffington's Formal Wear
  • HamHead Inc.
  • Jimmy John's

School Attended

  • Eddyville-Blakesburg- Fremont High School

Job Titles Held:

  • Food Service Associate
  • Warehouse Associate/Cashier
  • Cleaning Contractor
  • Sandwich Maker/ Cashier

Degrees

  • High School Diploma

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