Friendly Camp Counselor dedicated to providing every user with safe and enjoyable recreational activities. People-person with strong communication skills, upbeat nature and organized approach to handling program operations.
Skills
Interpersonal and written communication
Behavioral assessment
Positive relationships
Troubleshooting
Computer skills
Cooperative team player
Active listener
Solid problem solver
Calm under pressure
Strong leadership capability
Engaging personality
Conflict mediation
Experience
Flower Delivery Driver, 12/2020 to Current Tapestry, Inc. – Lone Tree, CO,
Lift freight and other objects of various shapes, sizes and weights up to 30 pounds.
Review daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
Contact customers prior to delivery to coordinate delivery times.
Promote positive customer service by delivering on-time shipments and fully resolving issues.
Apply defensive driving and safety techniques to prevent accidents.
Sales, 11/2018 to 01/2020 Kimpton Hotels – Washington, DC,
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Assisted customers by finding needed items and checking inventory for items at other locations.
Processed orders and coordinated product deliveries.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Listened to customer needs to identify and recommend optimal selections.
Barista, 10/2018 to 07/2019 City Of Medford – Medford, OR,
Operated cash register, collected payments and provided accurate change.
Described menu items to customers and suggested products based on stated preferences.
Educated customers on beverage menu items and provided samples of daily brews.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Greeted guests with pleasant smile and superior customer service.
Addressed and resolved customer concerns by listening objectively and helping to maintain brand loyalty.
Resolved customer disputes with tact and professionalism.
Camp Counselor, 06/2016 to 08/2016 Day Camp Sunshine – City, STATE,
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Participated in camp-centered activities, including swimming, painting and games while monitoring campers of all ages.
Reported any camper not following proper safety protocols to maintain safety of all campers.
Enforced discipline and policies to protect safety of recreational activity participants.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Helped participants enjoy activities while ensuring adherence to protocol.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Mediated conflicts between campers.
Education and Training
Bachelor of Science: Digital Communications And Media, Expected in 05/2020 University Of Valley Forge - Phoenixville, PA GPA:
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