- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
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Friendly Camp Counselor dedicated to providing every user with safe and enjoyable recreational activities. People-person with strong communication skills, upbeat nature and organized approach to handling program operations.
- Interpersonal and written communication
- Behavioral assessment
- Positive relationships
- Troubleshooting
- Computer skills
- Cooperative team player
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- Active listener
- Solid problem solver
- Calm under pressure
- Strong leadership capability
- Engaging personality
- Conflict mediation
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Flower Delivery Driver, 12/2020 to Current
Tapestry, Inc. – Lone Tree, CO,
- Lift freight and other objects of various shapes, sizes and weights up to 30 pounds.
- Review daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
- Contact customers prior to delivery to coordinate delivery times.
- Promote positive customer service by delivering on-time shipments and fully resolving issues.
- Apply defensive driving and safety techniques to prevent accidents.
Sales, 11/2018 to 01/2020
Kimpton Hotels – Washington, DC,
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Processed orders and coordinated product deliveries.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Listened to customer needs to identify and recommend optimal selections.
Barista, 10/2018 to 07/2019
City Of Medford – Medford, OR,
- Operated cash register, collected payments and provided accurate change.
- Described menu items to customers and suggested products based on stated preferences.
- Educated customers on beverage menu items and provided samples of daily brews.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Greeted guests with pleasant smile and superior customer service.
- Addressed and resolved customer concerns by listening objectively and helping to maintain brand loyalty.
- Resolved customer disputes with tact and professionalism.
Camp Counselor, 06/2016 to 08/2016
Day Camp Sunshine – City, STATE,
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Participated in camp-centered activities, including swimming, painting and games while monitoring campers of all ages.
- Reported any camper not following proper safety protocols to maintain safety of all campers.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Mediated conflicts between campers.
Bachelor of Science: Digital Communications And Media, Expected in 05/2020
University Of Valley Forge - Phoenixville, PA
GPA:
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