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Fixed Operations Manager Resume Example

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FIXED OPERATIONS MANAGER
Executive Summary

Career Objective Fixed Operations Management. Personal Profile I started in the automotive field working as a Technician (ASE Master with L1) and managed fixed operations for dealerships including AutoNation in Tampa, and Several AutoNation Dealerships in Atlanta, Group 1 stores and Independents. My Passion is the oversight and operation of Dealership Fixed Operations profitability. 

Core Qualifications
  • Operations management
  • Implemented Advanced Production Systems, Lateral Support in the service Department.
  • ASE Master with L1.
  • Ford Silver Medallion Winner.
  • Fiat Service Manager Trained.
  • Warranty Management
  • Redesigned the Warranty work flow to save money and get higher quality results including less warranty waste.
  • AtCon Trained.
  • Chrysler Gold Service and Warranty.
Professional Experience
Fixed Operations Manager
May 2005 to December 2011Landmark Dodge Chrysler Jeep, LLC － Morrow, Georgia
  • Managed Fixed Operations and Warranty for three stores.
  • Set up Two Collision centers with large DRP bases.
  • Reduced and controlled expenses by streamlining the warranty process.
  • Surpassed revenue goals in four consecutive quarters in 2006 and 2007 by using Advanced Production Systems.
  • Managed team of over 100 of professionals at three locations.
Fixed Operations Manager
January 2000 to May 2005Group 1 Automotive － Sandy Springs, Georgia
  • Developed Fixed department's first incentive performance plan which motivated staff and resulted in a 15% increase in sales using Lateral Support systems.
  • Closed the Perimeter Ford location and Opened the new World Ford Sandy Springs with a new collision center.
  • Directed strategic initiatives to achieve large DRP bases for the collision center.
  • Increased profits by developing, initiating, and managing the new lateral support system and opening and growing a new Quick Lane service center.
Service & Parts Director
January 1994 to January 2000AutoNation USA － Atlanta, Goergia
  • Quickly promoted from Group leader to Service and Parts Director in Tampa, Fl. and Moved to Alpharetta to integrate Al Serra Ford into Mansell Ford.
  • Managed team of 40 professionals in three departments.
  • Defined strategy and business plan for Gaining Blue Oval Certification at Team Ford Marietta.
  • Helped in the closing of the Stone Mountain Store.
Education
High School Diploma : General College Prep, 1969Leon High School － Tallahassee, Florida, USA
High School Diploma : Business AdministrationTallahassee Community College － Tallahassee, Florida, USA

I Was unable to complete my AA at this time of my life. 

Affiliations

I have enjoyed AutoNation and AtCon Performance Groups, whenever they were available, as they always allowed me to try new ideas out on the group before put into practice. 

Additional Information
  • I have had extensive AtCon training over the AutoNation years. Ford and Chrysler Training over Many Management areas. Silver Medallion Winner several years with Ford, Gold with Chrysler Service and Warranty. I have always been profitable with the highest CSI and FFV.
  • I am a Private Pilot, and an avid Photographer.
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Resume Overview

Companies Worked For:

  • Landmark Dodge Chrysler Jeep, LLC
  • Group 1 Automotive
  • AutoNation USA

School Attended

  • Leon High School
  • Tallahassee Community College

Job Titles Held:

  • Fixed Operations Manager
  • Service & Parts Director

Degrees

  • High School Diploma : General College Prep , 1969
    High School Diploma : Business Administration

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