Fixed Operations Manager Resume Example
Career Objective Fixed Operations Management. Personal Profile I started in the automotive field working as a Technician (ASE Master with L1) and managed fixed operations for dealerships including AutoNation in Tampa, and Several AutoNation Dealerships in Atlanta, Group 1 stores and Independents. My Passion is the oversight and operation of Dealership Fixed Operations profitability.
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May 2005 to December 2011Dent Wizard International － Escondido , CA
- Managed Fixed Operations and Warranty for three stores.
- Set up Two Collision centers with large DRP bases.
- Reduced and controlled expenses by streamlining the warranty process.
- Surpassed revenue goals in four consecutive quarters in 2006 and 2007 by using Advanced Production Systems.
- Managed team of over 100 of professionals at three locations.
January 2000 to May 2005Dent Wizard International － Everett , WA
- Developed Fixed department's first incentive performance plan which motivated staff and resulted in a 15% increase in sales using Lateral Support systems.
- Closed the Perimeter Ford location and Opened the new World Ford Sandy Springs with a new collision center.
- Directed strategic initiatives to achieve large DRP bases for the collision center.
- Increased profits by developing, initiating, and managing the new lateral support system and opening and growing a new Quick Lane service center.
January 1994 to January 2000AutoNation USA － City , STATE
- Quickly promoted from Group leader to Service and Parts Director in Tampa, Fl. and Moved to Alpharetta to integrate Al Serra Ford into Mansell Ford.
- Managed team of 40 professionals in three departments.
- Defined strategy and business plan for Gaining Blue Oval Certification at Team Ford Marietta.
- Helped in the closing of the Stone Mountain Store.
I Was unable to complete my AA at this time of my life.
I have enjoyed AutoNation and AtCon Performance Groups, whenever they were available, as they always allowed me to try new ideas out on the group before put into practice.
- I have had extensive AtCon training over the AutoNation years. Ford and Chrysler Training over Many Management areas. Silver Medallion Winner several years with Ford, Gold with Chrysler Service and Warranty. I have always been profitable with the highest CSI and FFV.
- I am a Private Pilot, and an avid Photographer.
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Resume Overview
School Attended
- Leon High School
- Tallahassee Community College
Job Titles Held:
- Fixed Operations Manager
- Service & Parts Director
Degrees
- High School Diploma : General College Prep , 1969
High School Diploma : Business Administration
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