fierce hair salon barber shop l l c resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Outgoing cosmetologist with over 15 years of customer service. Salon Owner operator advising customers on haircare products. Provided Costumer recommendations for products that are well-suited to hair styles and types and alerting to any obvious needs beyond basic hygiene. Assisted with general customer processing and salon maintenance. As well as organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Records Management
  • Customer Service-Oriented
  • Inventory Management
  • Appointment Scheduling
  • Multitasking and Prioritization
  • Research and Data Analysis
  • Calendar Management
  • Microsoft Office
  • Data Entry and Database Software
  • HTML, CSS, Python, SQL, & some javascript
  • Microsoft Office Suite
  • Positive Attitude and Energetic
  • Customer Complaint Resolution
  • Reliable and Punctual
  • Documentation and Reporting
  • Attention to Detail
  • Scheduling and Calendar Management
  • Computer Proficiency
  • Customer Service
  • Relationship Building
  • Positive Attitude
  • Data Entry
  • Problem-Solving
07/2005 to Current Fierce Hair Salon & Barber Shop L.L.C Catrina Ousley | City, STATE,
  • Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
  • Integrated technology to increase efficiency and real-time accountability of operational tasks.
  • Created company handbook to document corporate policies and procedures.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Managed scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Addressed customer concerns with suitable solutions.
  • Enforced federal, state, local and company rules for safety and operations.
  • Collected customer fees, managed refunds and provided complete sales documentation.
Apr2018 to 08/2022 Waukesha Technical College Joan Hader | City, STATE,
  • Met with instructor outside of class to develop class schedules and lesson plans.
  • Scheduled one-on-one meetings with students during semester and provided academic assistance.
  • Encouraged student participation and engagement in social and academic campus activities.
  • Conveyed student needs and concerns to teachers and supervisors.
  • Submitted progress reports and evaluations to senior peer leaders and student success coordinators.
  • Assisted teachers with class instruction and activities.
  • Proctored class exams and assessments and assisted with grading when appropriate.
  • Encouraged students to carefully consider career options and related academic decisions based on personal strengths and goals.
  • Counseled students directly on course choices, schedules and study habits.
  • Consulted regularly with parents, administrators and specialists to coordinate individualized support for struggling students.
  • Coordinated alcohol and drug prevention programs to cultivate atmosphere focused on positive decision-making.
  • Promoted parent and teacher partnerships and communications to support students educational goals.
07/01 to 06/06 Institute of Beauty and Wellness Susan Heisey At Bailey & Heisey Re | City, STATE,
  • Created detailed and comprehensive lesson plans based on Wisconsin cosmetology curriculum.
  • Demonstrated techniques for hair care on both mannequins and live people.
  • Developed modern curriculum based on current hairstyle, nail and skin care trends.
  • Organized hair shows and competitions for students.
  • Evaluated students' performance and issued progress reports.
  • Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
  • Created appropriate learning environments for students.
  • Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
  • Planned in-class activities, discussions and lectures to increase student comprehension and participation.
  • Collaborated with other educators to address deficiencies in program offerings.
  • Administered standardized tests to assess progress and evaluate need for improving course materials.
  • Supervised advanced student work from both independent and group projects.
  • Selected curriculum and instructional aids to increase students' understanding of core concepts.
  • Documented and reported on student grades in compliance with school policies.
Education and Training
Expected in 09/2015 to to Programming Certification | Information Technology Unlock Academy, Online, GPA:
Expected in 06/2009 to to Associate of Science | Criminal Justice (populations) American InterContinental University, Schaumburg, IL GPA:
Expected in 10/1997 to to Certification | Cosmetology Education Milwaukee Area Technical College, Milwaukee, WI GPA:
Expected in 06/1994 to to High School Diploma | North Division High School, Milwaukee, WI GPA:

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Resume Overview

School Attended

  • Unlock Academy
  • American InterContinental University
  • Milwaukee Area Technical College
  • North Division High School

Job Titles Held:

  • Fierce Hair Salon & Barber Shop L.L.C
  • Waukesha Technical College
  • Institute of Beauty and Wellness


  • Programming Certification
  • Associate of Science
  • Certification
  • High School Diploma

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