Field Applications Specialist Resume Example Lutron Electronics, Inc.

FIELD APPLICATIONS SPECIALIST

Professional Summary

Excited to put the skills developed and polished in both the private sector and the military to work for the Directorate of Operations.

Skills

Policy analysis, formulation and implementation
Research and writing (various formats)
Communications (both with US and foreign colleagues)
Diplomacy
Extensive computer skills to access and develop a variety of products
Organization and administrative
Exceptional work ethic
Superb analytic ability
Mature judgment
Outstanding and communications and interpersonal skills
Attention to detail
Interpersonal and communication skills led to strong working relationships with territory sales personnel and representatives

Professionalism
Excellent technical knowledge
Flexibility – scheduling travel to and from sites
Teamwork – work with Project Management and Engineering teams directly led to selection for project in Macau
Work independently
Technical expertise
Highly organized
Accustomed to fast-paced work environment
Strong leadership and training skills
Ability to professionally interface with a wide range of customers from contractors to specifiers
Excellent communication skills

Work History

Lutron Electronics, Inc.Field Applications Specialist | Austin, TX | May 2012 - Current

Program and commission Lutron lighting control installations and information technology integration utilizing proprietary software and hardware
Collaborate daily with General Contractors, Electrical Contractors and Building Management System Integrators to ensure proper installation, functionality and control of Lutron lighting systems
Developed and maintained a large network of colleagues across the country and internationally by actively pursuing project in the United States, Canada, United Kingdom, Ireland and China
Perform formal training sessions with customers on operating installations to ensure understanding of system functions and capabilities so they can efficiently utilize their system
Maintain subject matter expertise on supported hardware and software to troubleshoot issues, program systems and provide training and customer support
Manage teams of up to 20 technicians to meet project completion deadlines by coordinating technician schedules, identifying and setting project priorities and collaborating with General and Electrical Contractors and Specifiers

United States NavyElectrician's Mate (Nuclear, Surface Warfare) | USS Theodore Roosevelt, CVN-71 | September 2004 - September 2010

Managed vibration analysis data collection and analysis program for Reactor, Air and Engineering departments, “as the primary vibration analysis coordinator for the department, was directly responsible for the planning, coordination and accomplishment of vibration analysis on over 1000 pieces of ship's equipment”
Dealt effectively with officers and enlisted personnel to facilitate reactor plant operation
Trained 30+ junior personnel to become reliable and safe electrical operators
Troubleshooting and maintenance of reactor plant electrical equipment
Certified Surface Ship Nuclear Propulsion Plant Operator – Electrical

US Mission to the North Atlantic Treaty Organization (NATO)Intern | Brussels, Belgium | May 2011 - July 2011

Compile and organize guidance for US representatives for the Defense Policy Planning Committee, report concerning NATO member defense spending used in committee
Requested and organized guidance from Washington
Reported on meetings of the NATO-Russia Council
“dealing flawlessly on a regular basis with Defense and State Department officers as well as foreign diplomats”, “interacted with foreign diplomats and demonstrated outstanding communication skills”
Conducted detailed research, produced reports, information papers and reference documents
“demonstrated a level of responsibility, work habits and initiative

Office of Congressman Jim Turner, 2nd District TexasIntern | Washington, DC | May 2001 - June 2001

Administrative assignments including constituent services, sorting 300+ pieces of mail daily, database management and fielding phone calls from the home district
Conducted tours of US Capitol

Education

Master of ArtsMaster of Global Policy StudiesLBJ School Of Public Affairs2012

Regional Specialization on Russia and Eastern Europe
3.5 GPA
Policy Research Project – Economic and Regulatory Challenges and Opportunities for US-Mexico Electricity Trade and Cooperation

Bachelor of ArtsInternational StudiesMichigan State UniversityEast Lansing, MI | 2002

Accomplishments

Selected for special assignment for high profile projects in Macau and London
Successful commissioning of 20 sites for customer led to Lutron being specified by customer for sites nation-wide
Repeatedly asked by customers for return visits, in other words, they ask for me when scheduling a visit
USS Theodore Roosevelt had the best vibration analysis program on the East Coast, as noted by Commander, Naval Air Forces Atlantic
Promoted from regular plant work center to special team (or task force) responsible for safety checks of all portable electrical tools and in-plant gauge maintenance and calibration
Selected for special maintenance tasks

Awards

Promoted twice in 4 years
Largest Sale by an FSE award for Frost Bank Technology Support Plan
Largest Startup – ExxonMobil startup team (task force award)
Navy and Marine Corps Achievement Medal for Vibration Analysis program management
Commanding Officer's Personal Excellence Award, Naval Nuclear Power Training Command
Navy Good Conduct Medal
National Defense Service Medal
Global War on Terrorism Expeditionary Medal
Global War on Terrorism Service Medal
Sea Service Deployment Ribbon

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

Master of Arts Master of Global Policy Studies
Bachelor of Arts International Studies