Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished Sales Manager offering 20 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and guest acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration.

  • Successfully developed and marketed the worlds first ballistic doors for skid steers and compact track loaders while building a new brand.
  • Supervised teams of up to 80 staff members.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • National accounts management
  • Sales processes coaching and development
  • Strategic Account Development
  • Product and Service Sales
  • Time management
  • Verbal and written communication
  • Staff Management
  • Sales expertise
  • Business Development and Planning
Work History
Factory Sales Manager, 03/2018 - Current
Getgo Coraopolis, PA,
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Developed international business relationships to drive business units abroad.
  • Increased monthly gross sales and exceeded goals for sales, revenue and profit margins.
  • Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
Assistant Store Manager, 11/2011 - 03/2018
Getgo Ellwood City, PA,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases. Strengthened merchandising and promotional strategies to drive guest engagement and boost sales.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Assistant Store Manager, 05/2005 - 06/2011
Lowes City, STATE,
  • Walked through store areas every day to identify and proactively resolve issues negatively impacting operations.
  • Trained and managed associates in customer service and sales techniques.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Helped customers locate appropriate store locations of products, answered questions about products, and provided solutions for various issues.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Achieved above average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
High School Diploma: , Expected in 05/1997
Belleview High School - Belleview, FL
Additional Information

I've spent the majority of my working career in leadership roles and I understand the requirements and the limitations of these roles. Building relationships is an integral part of any successful leader no matter the challenges one may face. Teaching, training and giving back are core beliefs I've had my working career and these are the basic tools that can help to build a team that can rise to any occasion. Just being available for what may seem like a simple question can make the difference in a person's own development and sometimes self worth. I've been lucky through my career to experience a lot of differing leadership styles and to objectively determine what traits made each leader successful or not and to practically apply these traits to my own successes and failures. I firmly believe that I can be an ambassador for any brand by teaching and developing through positive reinforcement and guidance on a personal one on one level.

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School Attended

  • Belleview High School

Job Titles Held:

  • Factory Sales Manager
  • Assistant Store Manager
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  • High School Diploma

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