facilities manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

. Promote culture of efficiency, service and productivity to help team members meet and exceed business targets. Focused on boosting customer satisfaction and grabbing interest with high-quality, organized and attractive goods. Driven leader with good conflict management and organizational skills.

Major Strengths
  • Experienced Adult learner - Trainer
  • Training program design
  • Highly organized and communicative
  • Change management engagement
  • Vendor Management & partnership
  • Strong P&L understanding
  • Complex Problem Resolution
  • Army Veteran (Infantry leader)
  • Experienced Union Environment leader / Negotiator
  • Team Building
  • Operational efficiency and safety
  • System inspections
  • Multimedia development
  • Training manuals and materials
Facilities Manager, 09/2018 - 09/2021
Salvation Army Usa Atlantic City, NJ,
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Responsible for day to day operations for all new construction, flip and ghost kitchen builds
  • Negotiated and procured equipment for all aspects of business, new restaurant, break / fix, planned replacement - Planned purchases on an annual basis reduced capex equipment cost 7% year over year
  • Developed and implemented preventative maintenance programs to increase efficiencies in R&M vs replacement - increased equipment life well beyond book value to preserve capital
  • Negotiate with vendors and landlords during Covid and recovery to ensure cash flow and continued operations
  • Managed sub leased properties and shuttered properties
  • Proactively assessed and managed risk associated with employee actions. GL / Work comp claims dropped 33% . Flat insurance costs 2 years running
  • Maintain records of payments, vendor pricing, energy usage and activity reports
  • Answer all building emergencies and direct an efficient response
  • Develop long-term improvement plans to boost energy efficiency
  • Automate office operations, as well as manage client correspondence, record tracking and data communications
Multi-Unit Manager, 11/2013 - 09/2018
Burger King Corporation Texarkana, TX,
  • Oversaw 12 national restaurant brands along with Facilities, Shipping & Receiving departments for more than 30 restaurants.
  • Opened 17 locations in a highly regulated post security airport environment.
  • Certified manager trainer for multiple franchises
  • Responsible for remaining in compliance from cooperate or 3rd party evaluations.
  • Part of the training team to develop and roll out MIT training process across all platforms domestic and international.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty for both external and internal guests.
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
  • Monitored daily construction and evaluated project progress, contract compliance and safety.
  • Utilized Birch Street to ensure that invoicing and inventory matched cost-of-goods-sold reports, PM schedule and supplies on hand.
  • Analyzed financial statements and payroll through product cost, labor and controllable
  • Followed strict budget for maintenance and upkeep costs and tracked restaurants with multiple repair requests to identify problem areas eg failure to follow procedure, needed repair and abuse
Senior General Manager, 08/2011 - 05/2013
Compass Group Usa Inc Hoffman Estates, IL,
  • Trained, managed and motivated employees to promote professional skill development.
  • Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations for area.
  • Presented training information via role playing, simulations and team exercises.
  • Offered specific training programs to help subordinate managers and new owners improve Financial results , Reduce Turnover and Exceed Guest expectations.
  • Delivered training material to diverse audiences of both blue and white-collar professionals.
  • Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
Education and Training
: Serve Safe , Expected in 07/2021
ANSI - 20822648,
Status -
Bachelor of Arts: , Expected in 2009
Florida Atlantic University - Boca Raton, FL
Status -
: Certified Department Hospitality Trainer , Expected in 2014
American Hotel & Lodging Educational Institute - ,
Status -

* Develop Training plans

* Design Training procedures

* Train the Trainer type leadership

: Field Training Officer , Expected in 06/1995
CJSTC - Davie, FL,
Status -
  • Adult learning theory
  • Classroom management
  • Training standards
: Training / Leadership, Expected in
US Army Infantry School - Fort Benning, GA
Status -
  • PLDC - Noncommissioned officer 1st leadership course -1987-Fire Team
  • BNCOC- Noncommissioned officer 2nd leadership course-1989 - Squad
  • ANCOC- Noncommissioned officer 3rd leadership course-1990 - Platoon

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Resume Overview

School Attended

  • ANSI
  • Florida Atlantic University
  • American Hotel & Lodging Educational Institute
  • US Army Infantry School

Job Titles Held:

  • Facilities Manager
  • Multi-Unit Manager
  • Senior General Manager


  • Bachelor of Arts

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