Versatile and successful leader committed to consistent growth while providing consumers superb care and resolution. Excellent verbal and written communication skills through multiple interfacing activities with varying clientele. Consistently exceed expectations by exploring customer requests and various ways to add value to customer care experience. Dedicated to reliability, resourcefulness and efficiency. Professional and courteous with excellent problem-solving abilities.
Provide leadership and support to a team of executive relations Analysts and Senior Analysts who care for customer concerns directed to our executive leadership and government and non-government agencies.
Program Manager, The Family Knot - NPO , Columbia, SC 2016-2019
Instructor, Business Finance , Junior Achievement, Columbia, SC - 2011-2012, 2021 (GA)
Instructor, Building Business Credit, Happy Customer LLC, Columbia, SC - 2019-2020
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