Versatile and successful manager committed to consistent growth while providing consumers superb care and resolution. Excellent verbal and written communication skills through multiple interfacing activities with varying clientele. Consistently exceed expectations by exploring customer requests and various ways to add value to customer care experience. Dedicated to reliability, resourcefulness and efficiency. Professional and courteous with excellent problem-solving abilities.
Rated #1 Manager for Quality in 2020
Received four Verizon Spotlight Recognitions
2 Director Awards
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