Professional EMR Software Consultant experience working as a Systems Analyst, Software Consultant/Trainer, Activation and Implementation. Solutions-focused and results-oriented leader expert in Medical Software Training initiatives, business operations, and migration initiatives, successfully training healthcare professionals and equipping them with the tools to exceed in today's technology-driven environments. Progressive leadership experiences have created a passion for surpassing corporate objectives via combination of world class EMR initiatives. Seek a forward-thinking company that can utilize my expertise, strong training, and IT skills
Epic Go Live Support /Trainer, 09/2014 to 09/2014 Care New England – Providence, RI
Team member in implementation of Ambulatory and Inpatient go-live projects.
Provided at-the elbow support for Physicians, Nurse Practitioners, and other clinical staffs changing from paper clinical documentation to electronic ClinDoc.
I supported end users with a follow-up action, such as placing certain orders, jumping to a different activity, or applying new information to the patient's plan of care.
Ability to create and use Smart Tools, Smart Texts and Smart Phrases in hyperspace.
Educated and assisted the physicians on how to document encounters, manage their In-basket, orders, preference list and efficient use of their Smart sets.
Family Practice and Peds were directed to their schedule to access the Visit Navigator in the documentation of the patient's office visits during go-live support.
Live Consultant, 05/2014 to 05/2014 EpicCare Ambulatory Go St. Francis hospital – Tulsa, OK
Provided elbow support to physicians and clinical staff on the floor Efficiently support clinicians to navigate through their clinical workflow on the hyperspace.
Proactively troubleshoots workflow issues and reports any technical issue and other issues to command center Assisted the clinicians to set up and utilize smart tools - smartext, smart phrase.
Train Physicians on abstracting Ensure that providers and clinical staff are setup in the correct Inbasket pool Assisted clinicians in adding more activities to their hyperspace toolbars.
Consultant, 04/2014 to 04/2014 MOSES CONE HEALTH MEDICAL CENTER – Greensboro, NC
Assisted nurses on how to add and program responsibilities on MAR.
Assisted front desk staff with patient registration, insurance entry and check-in process.
Provide constant support for the newly hired nurses.
Provide Medical record support for specialized workflow.
Live Consultant, 03/2014 to 03/2014 Epic Ambulatory & Cadence Go Hackensack University Medical Center – NJ
Elbow to Elbow support for Physicians and Nurses Resolution of Workflow issue Triage and Escalate build related problems to the appropriate team Setting up end-user In basket pools Assisted Physicians and Nurses in documenting hyperspace encounters Train Physicians on abstracting Creating tickets for build and workflow issues that cannot be resolved on the floor.